Job Description - Spa Manager

SPA MANAGER
At Sea | $4,000 - $6,000 USD per Month

 

POSITION OVERVIEW
We are searching for a passionate and experienced Spa Manager to lead the spa and wellness operation aboard a luxury river cruise vessel. Soft opening is announced for November, with high season spanning six months of the year. The spa is a full-service facility featuring multiple treatment rooms, Hammam and steam amenities, a Technogym-equipped fitness center, and a curated luxury product offering, managed in partnership with a third-party spa management company.

 

The vessel caters primarily to the U.S. and Mexican markets, and the Spa Manager will be the on-board wellness leader responsible for delivering a world-class guest experience. Rotations are available on a 6 or 9-month basis.

 


KEY RESPONSIBILITIES


  • Oversee all spa, wellness, and fitness operations aboard the vessel, ensuring exceptional service at every guest touchpoint

  • Lead, develop, and schedule the spa team, maintaining consistently high treatment and service standards

  • Manage the spa's luxury product retail offering, driving sales and brand awareness among guests

  • Liaise with the third-party spa management company to ensure alignment on standards, protocols, and training

  • Drive spa revenue through thoughtful scheduling, personalized recommendations, and guest engagement

  • Maintain the highest levels of cleanliness, hygiene, and safety across all spa and fitness areas

  • Deliver a warm, guest-focused experience that reflects the luxury positioning of the vessel

  • Handle guest feedback with professionalism and a genuine commitment to exceeding expectations



 


QUALIFICATIONS


  • Proven experience as a Spa Manager or senior spa leader in a luxury hotel, resort, or wellness environment

  • Cruise ship or maritime experience is not required; a passion for hospitality and adaptability to life aboard a vessel are essential

  • Strong operational background across a full-service spa with multiple treatment modalities and wellness facilities

  • Experience working alongside a third-party spa management company is an advantage

  • Knowledge of luxury spa product brands and retail management within a spa setting

  • English fluency is required; Spanish language skills are a strong advantage given the primary guest markets

  • Genuine passion for wellness, guest experience, and delivering meaningful spa journeys

  • Excellent leadership, communication, and interpersonal skills



 


WHAT'S OFFERED


  • Salary: $4,000 to $6,000 USD per month

  • Rotation contract available on a 6 or 9-month basis

  • Soft opening announced for November


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