Spa Supervisor

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We are seeking a dedicated and experienced Spa Supervisor to join our team at SLS The Red Sea, Saudi Arabia. As a Spa Supervisor, you will play a crucial role in managing the day-to-day operations of our luxury spa facility, ensuring exceptional guest experiences and maintaining the highest standards of service.

• Oversee and coordinate all spa operations, including treatment bookings, staff scheduling, and facility management
• Ensure adherence to spa policies and standard operating procedures
• Train, coach, and mentor spa staff to deliver outstanding customer service and maintain professional standards
• Manage inventory of spa products and supplies, placing orders as needed
• Implement and support strategic initiatives to enhance the spa's offerings and overall guest experience
• Monitor and maintain the cleanliness, safety, and functionality of all spa areas and equipment
• Handle guest inquiries, feedback, and concerns promptly and professionally
• Collaborate with other departments to promote spa services and create integrated wellness experiences
• Analyze spa performance metrics and implement improvements to increase efficiency and profitability
• Stay updated on industry trends and best practices to continually enhance the spa's services and operations

• Minimum of 1-2 years of experience in a similar supervisory role within the spa or wellness industry
• In-depth knowledge of spa treatments, therapies, and wellness practices
• Strong leadership and team management skills with the ability to train and motivate staff
• Excellent communication skills, both written and verbal
• Customer service-oriented with a passion for delivering exceptional guest experiences
• Proficiency in spa management software and basic computer applications
• Ability to work flexible hours, including weekends and holidays
• Detail-oriented with strong organizational and multitasking abilities
• Experience in luxury hotel or resort operations is highly preferred
• Knowledge of health and safety regulations related to spa operations
• Demonstrated ability to handle budgets and financial reporting
• Fluency in English; knowledge of Arabic is a plus

Your team and working environment:

We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by our authentic warmth and essence of generosity.

Note: Customization may be included for any specific local or legislative requirements, such as work permits

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.