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Spa Therapist

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Job Description - Spa Therapist

Company: Ocean Hotels Barbados



Position Summary


As the Spa Therapist, you will be responsible for providing professional wellness therapies, beauty treatments and massage treatments to our clients.  




Duties and Responsibilities



  • Perform different spa services such as body treatments, massages, hair removals, facials, pedicure and manicure. 

  • Take care of working equipment and sample inventory of products. 

  • Manage client files. 

  • Manage and keep the room cleaned and stocked. 

  • Respond to all customer questions, needs and wants. 

  • Suggest treatments to customers based on their needs. 

  • Upsell when appropriate. 

  • Adhere to hygiene standards and health and safety regulations. 

  • Stay up to date with latest trends and best practices.

  • Attend educational seminars.

  • Be on time for shifts and maintain a consistent, regular attendance record. 

  • Properly open and close spa each day according to Standard Operating Procedures.

  • Actively promote the spa, treatments, services, sessions and retail, as well as programs, promotions and/or discounts available.

  • Maintain eye contact when addressing external and internal guests; develop professional and personalized relationships with regular guests. 

  • Handle guests’ questions and concerns promptly, professionally and courteously. 

  • Maintain complete confidentiality in all guest matters in accordance with company policy. 

  • Maintain a clean; safe, fully stocked and well organized work area. 

  • Ensure adequate stock of supplies and equipment; inform management when stock is low. 

  • Maintain a positive attitude and contribute toward a quality work environment. 

  • Regularly attend, participate in and support training and staff meetings for the spa. 

  • Assist in all areas of spa operation as requested by management. 

  • Communicate to management any and all occurrences involving staff or guests in the spa that require attention





Position Requirements



  • Must be detail-oriented and have the ability to multitask. 

  • Ability to be efficient and productive in a fast-paced environment. 

  • Must have enthusiasm and possess excellent customer service skills. 

  • Must possess basic math and money handling skills. 

  • Enjoy working with people and possess a friendly and outgoing personality. 

  • Excellent communication, listening and computer skills. 

  • Must be a team player.

  • Good time management skills.

  • Positive attitude and patience.





Education and Experience



  • A  minimum of 3 years of experience as a Spa Therapist or similar role 

  • A minimum of 3 years of experience in massage techniques, manicures, pedicures, hair removal and other face and body beauty treatments 

  • Some experience with sales

  • Degree or current license in aesthetics or physiotherapy

Original job Spa Therapist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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