Spanish Speaking Customer Service Jobs In Bulgaria - Fully Paid Relocation

Mercier Consultancy is excited to offer a fantastic opportunity for Spanish Speaking Customer Service Representatives to join our team in Bulgaria! This role comes with a fully paid relocation package, helping you transition smoothly to an exciting new environment. In this position, you will provide exceptional customer support to our Spanish-speaking clients, ensuring their needs are met with professionalism and care.

As a Customer Service Representative, you will engage with customers through various communication channels, addressing inquiries and resolving issues efficiently. Your fluency in Spanish will be crucial in enhancing the customer experience and building meaningful relationships.

Responsibilities

• Assist Spanish-speaking customers via phone, email, and chat
• Respond to inquiries regarding our products and services
• Maintain accurate records of customer interactions in our CRM system
• Collaborate with team members to effectively resolve customer issues
• Provide detailed information about product features and benefits
• Collect customer feedback to improve service offerings
• Participate in regular training sessions to stay updated on services

• Fluency in Spanish and English, both written and spoken
• Strong communication and interpersonal skills
• Previous experience in customer service or a similar role is preferred
• Ability to handle multiple inquiries in a fast-paced environment
• Detail-oriented with excellent problem-solving abilities
• Customer-centric mindset with a passion for service excellence
• Familiarity with customer support software and tools is a plus

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Health Insurance

Private Health Insurance

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...