Spanish Speaking Dispatcher

Company : Jdm Leads

Job Type : Full Time

Fort Lauderdale, Fl 33304

Job Description - Spanish Speaking Dispatcher

Replies within 24 hours

Benefits:

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Benefits/Perks

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Paid time off

Job Summary

We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure.

Responsibilities

Coordinate and dispatch service technicians to customer locations in a timely manner.

Manage the scheduling of appointments and communicate effectively with both technicians and customers.

Communicate effectively with technicians, clients, and vendors to address any issues or changes in schedules.

Handle incoming calls from customers, answering questions and addressing concerns.

Maintain detailed and accurate records of service calls, customer interactions, and technician locations.

Work closely with the sales and installation teams to ensure smooth operations.

Perform data entry tasks related to service requests.

Monitor the performance/progress of each job and update customers on status as needed.

Uphold high standards of phone etiquette while interacting with customers and team members.

Qualifications

High school diploma/GED

Previous experience as a Dispatcher or in a similar position

Excellent typing and data entry skills

Ability to work well under pressure

Familiarity with computer systems and dispatch software.

Excellent verbal and written communication skills to effectively convey information.

Ability to work in a fast-paced environment while managing multiple tasks efficiently.

A proactive approach to problem-solving and decision-making.

Ability to adapt quickly

Positive and friendly attitude

Geographical knowledge of service area

Team Player

Outstanding organizational ability

About Us

JDM Sliding Doors

Welcome to JDM Sliding Doors, where we specialize in sliding door repairs & replacements. Our journey began in Fort Lauderdale, Florida, where we established ourselves as a trusted and reliable company in the sliding door repair industry. With over 20 years of experience, we have mastered our skills and techniques to provide the best service possible.

Driven by our passion for excellence, we have expanded our operations to serve clients all over Florida, in New York and California. Our expansion is a testament to our commitment to meeting the needs of our customers wherever they may be.

At JDM Sliding Doors, we pride ourselves on our team of licensed & insured technicians who are dedicated to delivering high-quality workmanship and exceptional service. Our 4.9-star rating on Google is a reflection of our unwavering commitment to customer satisfaction.

Original job Spanish Speaking Dispatcher posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Spanish Speaking Dispatcher

Job Description - Spanish Speaking Dispatcher

About Us

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