Special Assets Assistant

Position Purpose: Support Special Assets officers and the needs of the department.

What you’ll do:

• Monitor county sites for delinquent accounts, update internal records and forward to Special Assets officers 
• Pull various reports regarding first payment defaults, delinquent accounts, and maturing loans
• Contact customers regarding missing vehicle titles, returned mail and other items. Submit account maintenance requests internally, as needed. 
• Call past due customers and maintain detailed collection notes on Bank system
• Provide clerical support to the department including, but not limited to, compiling loan and deposit information for legal notices, retrieving mail and processing payments, delivering documents
• Assist in inventory of repossessions 
• All other duties, as assigned

Where you’ll shine:

• Working knowledge of Word and Excel
• General knowledge of collection laws
• Ability to interact with co-workers and customers in a friendly and professional manner
• Commitment to report to work on a daily basis and fulfill the duties of the position

Where we shine:

• Offering a full suite of benefits including medical, life, dental, and vision insurance plus generous paid time off.
• Supporting associates and their families; we embrace the importance of caring for oneself and our families.
• Surrounding ourselves with smart, driven, and diverse individuals.
• Valuing integrity, commitment regarding our daily duties, and the Bank as a whole.
• Supporting local philanthropic, cultural, and artistic initiatives and organizations that our employees’ value.
• Devoted to the communities in which we serve as we help those who form the creative backbone of our market’s future economy and business value.
• Bank of Clarke is “Great Place to Work” Certified through June 2025. 
• “Top Virginia Employer for Interns” award recipient (2023, 2024,2025) through Virginia Talent and Opportunity Partnership (V-TOP.)

Working Conditions:

The individual will be required to be available after normal working hours. Business travel may be necessary to meet with vendors and attend training opportunities.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed under the knowledge/skills section are representative of the knowledge, skill set, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

EEO M/F/V/D