Special Assistant to the CEO

OUR  MISSION

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond.

Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers.

As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer.

Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters.

WHAT YOU’LL DO

As Thyme Care continues to grow rapidly, our CEO’s commitments are expanding in both scale and complexity. We’re looking for a Special Assistant to the CEO who thrives in dynamic environments and is motivated by driving prioritization, operating cadence, and follow-through across the organization. 

Reporting to the Chief of Staff, you will act as a day-to-day force multiplier for both the CEO and Chief of Staff –helping translate executive priorities into action, maintaining visibility into decisions and commitments, and ensuring the company’s most important work moves forward with clarity and momentum.

You’ll run key pieces of the CEO’s operating system -- calendar ownership, communications triage, and follow-through -- so that time and decisions translate into execution, and you’ll take on junior Chief of Staff responsibilities to help drive planning, alignment, and accountability across the leadership team. Success in the role is defined by how effectively you create focus and follow-through across the leadership team and the broader organization. This is a full-time, in-office role based in Nashville, TN, with regular travel alongside the CEO, providing direct exposure to partners, customers, investors and senior leaders across healthcare.

Core Office of the CEO Responsibilities:

• Build organizational context: Develop a strong understanding of company strategy, priorities, tradeoffs, and leadership dynamics to inform decision-making prioritization.


• Support operating cadence: Help run the rhythm of executive meetings, leadership forums, and planning cycles to ensure discussions lead to clear decisions and owners.


• Drive planning and alignment: Prepare materials for leadership meetings, offsites, and key external discussions; capture decisions, synthesize takeaways and ensure follow-through.


• Enable CEO special projects: Take point on time-sensitive, ambiguous CEO/Chief of Staff priorities - creating structure, aligning stakeholders and driving workstreams from whiteboard to execution.


• Coordinate across functions: Partner with leaders and teams to surface dependencies, remove friction, and keep cross-functional initiatives moving.


• Own executive tracking: Maintain visibility into commitments, action items, and deliverables across initiatives–flagging risks, gaps, or delays and driving accountability.

Core Executive Support Responsibilities:

• Information triage: Manage inbound communication across email, Slack, phone, and text—responding independently when appropriate and escalating when needed.


• Calendar and time management: Own the CEO’s calendar end-to-end, ensuring time allocation reflects company priorities and resolving competing demands with sound judgment.


• Meeting and travel logistics: Coordinate complex scheduling, multi-leg travel, and meeting logistics; accompany the CEO to key meetings and events as needed.


• Follow-through and accountability: Track decisions and next steps from meetings and conversations, ensuring nothing slips through the cracks. 

WHAT YOU’VE DONE

• Experience: Background in business operations, consulting, program management, strategy, or senior executive support within a fast-paced, high-growth environment.


• Executive judgment: Experience working closely with senior leaders on priorities, planning, or operating cadence–not just logistics– using discretion and independent judgement.


• Operational rigor: Comfort managing multiple workstreams simultaneously, balancing attention to detail with big-picture priorities.


• Executive support mindset: You view administrative excellence as a source of leverage, not limitation, and take pride in running the fundamentals exceptionally well.


• Clear communicator: Exceptional written and verbal skills; you represent leadership with professionalism, empathy, and clarity.


• Structured problem-solver: Comfortable breaking down ambiguous problems, creating structure, and driving clarity in fast-moving environments.

WHAT LEADS TO SUCCESS

Act with our members in mind. You’re inspired by Thyme Care’s mission and understand how supporting the CEO advances our impact on members and their families.
Move with purpose. You’re proactive, curious, and action-oriented—you make things happen.
Stay calm in the gray. You thrive amid change and ambiguity, maintaining focus and clarity.
Think two steps ahead. You anticipate challenges, plan for contingencies, and ensure details never get lost.
Communicate with clarity. You represent leadership thoughtfully, authentically, and with a clear understanding of organizational priorities and context.
Collaborate effectively. You value partnership and collaboration over ownership - partnering seamlessly with individuals and teams up across the organization.
High trust orientation. You handle sensitive information with discretion and professionalism.

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, and balancing internal equity relative to other Thyme Care employees. The expected base salary is around $110,000 - $170,000, depending on experience and scope. The salary range could be lower or higher than this if the role is hired at another level. 

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.