Special Education Clerical Support

Description:

Oversees all daily operations for school Special education department front counter, manages phones and assists parents, students and staff members

Duties:

Receives and screens telephone calls and visitors; takes messages for staff; assists visitors by answering questions or providing information regarding school and District policies and procedures; types and translates documents; coordinates distribution of materials to staff and parents as needed. Assists parents with questions regarding schedule and classes; schedules meetings; documents SPED meeting and items as needed; operates office equipment such as copiers, fax machines, computers and other equipment. Performs related duties as assigned.

Qualifications:

• High School Diploma or GED


• Three (3) years experience in office and/or clerical


• Bilingual (Preferred but not required)

KNOWLEDGE, SKILLS, AND CHARACTERISTICS PREFERRED:

• Knowledge of District and school policies and procedures.


• Knowledge of reception and telephone etiquette and techniques.


• Knowledge of general clerical and record-keeping techniques.


• Knowledge of standard office practices, principles and methods.


• Knowledge of Special Education laws and requirements (Preferred but not required)


• Skill in the use of a personal computer and related software.


• Skill in English composition, grammar, spelling, and punctuation.


• Skill in verbal and written communication.


• Skill in following oral and written instructions.


• Skill in establishing and maintaining effective working relationships.