Special Initiative Manager- Leased Housing

Summary/Objective
The duties of the position include determining participant income, rent and completing other required transactions in
support of the administration of HAC’s Leased Housing programs. The Special Initiatives Manager is responsible for
special initiatives as determined by the Sr. Director of LHD. Examples of these special projects and initiatives may include
substituting for open positions within the department, managing caseloads of special programs, supporting data
collection or reporting, assisting with software changes, providing training and support to colleagues.
Essential Functions
• Maintain EV, Portability, and Cape Cod Supportive Housing Caseload.
• Maintain current and working understanding of applicable state and federal policies and regulations.
• Assist clients with all procedures necessary in maintaining their program participation, including lease ups,
recertification, and interim income adjustments, changes in family composition, move-outs, transfers,
inspections, evictions, and other procedures.
• Maintain current and working understanding of applicable state and federal policies and regulations.
• Maintain current and working understanding of HAC's internal procedures and policies to
effectively administer the programs.
• Complete annual utility allowance survey
• Coordinate with Sr. Director of LHD regarding special reporting and/or data review
• Meet all deadlines to ensure compliance with regulations.
• On-going monitoring of status’ recorded in database to ensure compliance with EOHLC standards (OTC,
suppressions etc.)
• Accurately report client data on HUD Form 50058s.
• Ensure error rates fall below EOHLC benchmark requirements.
• Work in cooperation with inspectors to ensure timely annual inspections.
• Investigate complaints of client program violations and manage voucher termination procedures.
Additional Duties
•
• Encourage participation in the FSS programs and similar programs offered
• Maintain client files as prescribed by EOHLC
• Follow verification hierarchy as prescribed by EOHLC
• Attend meetings, training, and workshops as required, including weekly staff meetings.
• Educate clients on HAC programs and resources.
• Work cooperatively with other HAC departments, other RHN agencies, and service providers to achieve client
housing goals.
Required Qualifications, Education, and Experience
• Exceptional organizational and time-management skills, strong written communication skills, the ability to meet
deadlines, be able to comprehend and utilize complex program regulations and procedures and be sensitive to
confidential issues and to the needs of households with low-income.
Required Certifications
HCV Occupancy Certification
HCV Rent Calculation Certification
HCV Specialist Certification
EIV Workshop and Training
Fair Housing & Reasonable Accommodation Certification
Preferred Qualifications, Education, and Experience
Physical and Mental Job Requirements
• Physical requirements:
o frequent sitting
o frequent handwriting and typing
o frequent visual perception
o frequent visual inspection
o frequent hearing
o frequent speaking
• Mental requirements:
o Understand and apply routine verbal and/or written instructions
o Understand and apply non-routine verbal and/or written instructions
o Understand complex problems and collaborate to explore alternative solutions
o Organize actions to complete sequential and/or routine tasks
o Organize and prioritize individual work schedule to manage multiple tasks and/or projects
o Make decisions that have an impact on the individual’s work
o Communicate and exchange routine/basic information
o Communicate and explain a variety of information
o Communicate in-depth information for the purpose of interpreting, and/or negotiating
o Memorization/concentration
o Learning/knowledge retention
o Preparing/analyzing numerical figures
o Analyzing/examining/testing data
o Emotional/behavioral self-regulation
o Interacting with others
Work Environment
• The functions of this role are conducted in an office environment.
Hours of Work
• This role is paid on an hourly basis.
AAP/EEO Statement
The Housing Assistance Corporation (“HAC”) is committed to a firm policy in favor of equal employment opportunity and
will abide by all applicable state and federal regulations by not discriminating against any applicant or employee on the
basis of race, religion, color, creed, sex, age, national origin, citizenship status, marital status, sexual orientation, gender
identity and expression, disability or veteran status. Our commitment to equal employment opportunities shall include
employment, upgrading, promotion, demotion, transfer, leaves or other absences from work, layoff, compensation and
benefits, selection for training or other education, professional opportunities and conflict resolution.
It is also the policy of HAC to take affirmative action to employ and to advance in employment, all persons regardless of
their status as woman, minority or individuals with disabilities or protected veterans, and to base all employment
decisions only on valid job requirements.
Please inform us of any necessary accommodations required during the application process and/or at any time
during employment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.