Special Projects Manager

Are you a high-energy, results-driven professional who thrives on turning big ideas into action? We’re looking for a Special Projects Manager to lead dynamic, cross-functional initiatives that drive growth and operational excellence at Goodwill. In this fast-paced and impactful role, you’ll coordinate store openings, oversee key organizational projects, and support strategic contract opportunities. If you are highly motivated, personally driven, and ready to make a difference through meaningful work, we invite you to join a team that’s building something great.

Position Objective:

The Special Projects Manager is responsible for coordinating, implementing, and evaluating cross-departmental operational initiatives and strategic priorities. This includes managing timelines and logistics for new store openings, supporting large-scale internal projects, and identifying and responding to public or private bidding opportunities that align with Goodwill’s capabilities. The position may also provide operational oversight or support to the Contracts Department.

Essential Duties:

• Coordinates operational requirements related to new store openings, remodels, or relocations; ensures deadlines and quality standards are met.


• Develops project plans, schedules, and progress reports for special initiatives assigned by the CEO.


• Serves as a liaison between internal departments to ensure alignment, communication, and timely execution of project goals.


• Identifies and researches new contract and bidding opportunities that align with Goodwill’s mission and strengths.


• Prepares, reviews, and submits bid responses for service contracts; collaborates with Contracts and Finance teams to ensure compliance and cost-effectiveness.


• May oversee or support the operational performance of the Contracts Department, ensuring service quality and client satisfaction.


• Tracks project milestones and prepares executive-level updates and documentation.


• Maintains relationships with external stakeholders, vendors, and public agencies to support organizational projects and contract work.


• Upholds and enforces internal policies and safety protocols on project sites.


• Other duties assigned by Goodwill.

Essential Skills:

• Alignment with organization mission, vision, values, and culture


• Strong project management and organizational skills


• Ability to manage multiple, competing priorities


• Clear and confident communicator—written and verbal


• Strong critical thinking and problem-solving skills


• Comfort working independently and across departments


• Familiarity with contract bidding, public RFPs, or procurement processes a plus

Core Competencies:

• Ability to initiate and manage change across a diverse organization


• Strong collaboration and relationship-building skills


• Commitment to continuous improvement and innovation


• Ability to set and manage goals in support of organizational objectives


• Capacity to analyze problems and implement solutions with limited supervision


• Effective delegation, coaching, and team engagement


• Ability to represent Goodwill professionally with external partners and stakeholders

Education:

• Bachelor’s degree in Business, Project Management, Public Administration, or a related field required; equivalent experience also considered


• Minimum 3 years of project management, operations, or contract work preferred

Work Environment:

Office and field-based with routine travel to store and project sites. Occasional exposure to warehouse and retail environments. Regular office hours with occasional early morning, evening, or weekend work depending on project needs. Some instances of tight deadlines and high-priority tasks.