Specialist Apparel - HIRING EVENT

The “Specialist” is the go-to expert in their department/area, combining deep product knowledge with a strong athlete-first mindset to deliver an exceptional athlete shopping experience. They proactively anticipate athlete needs, make tailored recommendations, and ensure their department is athlete-ready. As a trusted resource for both athletes and teammates, the “Specialist” drives sales, supports daily execution, and helps maintain brand standards through hands-on, expert guidance and store support.

Job Duties & Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and create a world-class athlete experience and providing clear, accurate, and knowledgeable information about products and assortment. Anticipates the needs of the athlete; actively drives sales through product and services recommendations and a deep understanding of athlete needs.

• Assists with onboarding and training of new and existing team members (as subject matter expert of their area of the store), focusing on best practices, expectational selling skills, and key operational processes. Serves as a go-to expert in designated process categories, ensuring smooth execution and high productivity.

• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged when, where, and how they want.

• Upholds company merchandising and presentation standards by following established floor set plans, signage requirements, price changes, inventory presentation, replenishment standards, etc.

• Promotes and drives customer participation in company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).

• Creates a store environment where everyone, both teammates and athletes, are always welcome and treated with respect. Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures, as well as to laws/guidelines of external governing entities.

Teammate Traits

• Strong communication and interpersonal skills.

• Ability to support training of new and existing team members in their skills area.

• Exhibits behaviors of “leader of self” competencies.

• Deep understanding of retail processes.

• Highly organized, efficient, and athlete/customer-focused.

• Performs other tasks/duties as assigned.

Qualifications

• High School Diploma or Equivalent

• 1 - 3 Years

• Previous retail or customer-facing experience preferred