Specialist II, People Services (HR Systems Analyst - HRIS & Payroll)

** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**

Position Summary 

The HR Systems Analyst, HRIS & Payroll, is a hybrid role responsible for supporting enterprise HR systems, providing functional payroll expertise, and delivering high-quality HR operational support across the employee lifecycle. This position combines HRIS configuration and reporting responsibilities with hands-on payroll support, data management, troubleshooting, and cross-functional guidance for employees and managers.   

This role partners closely across functions to ensure system accuracy, optimize processes, and maintain compliance with regulatory requirements. The ideal candidate is detail-oriented, technically strong, customer focused, and comfortable balancing recurring operational work with project-based systems enhancements. 

Essential Duties & Responsibilities 

HRIS Functional Support 

• Provide day-to-day support for HR systems, including SAP SuccessFactors, Dayforce, Greenhouse, Enboarder, CultureAmp and related tools.  

• Configure, maintain, test, and troubleshoot system functionality.  

• Support HR processes across the full employee lifecycle (hire, onboarding, transfers, promotions, separations).  

• Serve as a subject matter expert for system workflows, data structures, permissions, and reporting logic.  

• Maintain data accuracy, support corrections, and monitor interface health with IT. 

Payroll Processing & Support 

• Serve as a functional payroll SME supporting accurate and timely payroll processing.  

• Validate payroll inputs such as new hires, terminations, rate changes, bonuses, deductions, and corrections.  

• Partner to reconcile variances, resolve discrepancies, and ensure compliance with federal, state, and local wage/tax regulations.  

• Enter, audit, and maintain payroll-related data in applicable systems  

• Respond to payroll inquiries with accuracy, professionalism, and urgency.  

• Support payroll year-end activities, audits, payroll reporting, and employee file maintenance. 

System Enhancements & Projects 

• Participate in HRIS project work, enhancements, implementations, and quarterly SuccessFactors releases.  

• Translate business requirements into functional specifications; assist IT in review and testing.  

• Review new system features and support demonstrations and training for HR and business users.  

• Identify opportunities for automation, simplification, and improved user experience. 

Reporting, Data & Analytics 

• Build, maintain, and optimize HR and payroll reports.  

• Conduct audits to ensure data quality, compliance, and alignment across systems.  

• Provide insights and data analyses to HR, Finance, and leadership.  

• Support compliance audits, SOx activities, and data-related inquiries. 

Testing, Release Management & Documentation 

• Create functional test scripts, execute UAT, and document results.  

• Support testing cycles tied to enhancements, integrations, and cyclical HR events.  

• Maintain updated system documentation, job aids, and knowledge-base articles. 

User Support & HR Operations Support 

• Provide excellent customer service to employees and managers, ensuring timely and accurate resolution of inquiries.  

• Support onboarding, HR policy interpretation, immigration questions, and People Services operational programs.  

• Promote consistency in HR processes and reinforce compliance standards. 

Security, Compliance & Collaboration 

• Support maintenance of HR system security roles and participate in periodic access audits.  

• Ensure compliance with company policies, data privacy, payroll regulations, and HR governance.  

• Collaborate with People Partners and Centers of Excellence to ensure data integrity and process alignment. 

Continuous Improvement 

• Stay current on SuccessFactors releases, best practices, and payroll regulatory changes.  

• Recommend process improvements to enhance data quality, system efficiency, and user experience.  

• Assist with global HR initiatives, process standardization, and system maturity efforts. 

Required Qualifications 

• Bachelor’s degree in Human Resources, Business Administration or related field. 

• 2+ years supporting enterprise HRIS platforms  

• Hands-on experience in HRIS configuration, reporting, data management, and issue resolution.  

• Strong analytical, troubleshooting, and data validation skills.  

• Excellent communication skills with the ability to collaborate across functions. 

• Ability to manage multiple priorities with strong customer service focus.   

• Proficiency with Excel. 

Preferred Qualifications 

• Basic knowledge of payroll processing, wage/tax compliance, and payroll systems (Dayforce, ADP, Paychex, Insperity, etc.).  

• Experience in HR Operations, HR policy interpretation, and employee document management.  

• Experience creating dashboards using PowerBI or Tableau 

• Prior exposure to U.S. immigration processes.