Lush Lawn & Safari Tree is seeking a Specialty Services Director. This role requires a hands-on leader to run our Specialty Services department: pest care, tree and shrub healthcare, and holiday lights. You'll make sure our customers' expectations are met or exceeded by building, managing, training, and supporting a strong team of technicians. Two – three days in office; Waterford and two days in the field. This position reports directly to the Chief Operations Officer.
What You'll Do
Recruit, train, manage and develop a team of 5-10 MDARD licensed Tree and Pest Technicians serving residential and commercial properties
Recruit, train, and develop a team of 2-4 Holiday Light Technicians
Oversee technician routes and keep the production schedule on track, including filling in on equipment when personnel are absent
Meet daily with production staff to review plans and resolve issues
Make sure the best pest, tree, and holiday light practices are followed
Supervise product usage to ensure compliance with company policies and local, state, and federal pesticide safety standards
Enforce company policies, including attendance, safety, security, and MDARD requirements
Provide accurate production records and report; weekly and monthly
Conduct employee evaluations
Order the resources and supplies needed for production
Resolve employee and customer issues quickly to reduce turnover and cancellations
Identify trends and growth opportunities, and bring new ideas to the department
Communicate department needs and issues to the COO and corporate
Foster a positive, team-first culture
Provide excellent customer service, including answering phones and understanding customer needs
What You Bring
2 years of management experience
Valid driver's license
Preferred
MDARD certification related to pest and tree
1-2 years of experience in tree and shrub healthcare, or pest control
At least two years’ experience managing a team
Contract negotiation and vendor management skills
Proficiency with Microsoft Office, Excel, Google, and Outlook
All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.
Be the first to receive the latest Others Full-Time Jobs in the US.
Setup your job alert:
By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime.
Skip
GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast!
Find the best jobs in the US, apply in 1 click and get a job today!
Your email job alert is now active!