Specialized Service Coordinator (Bilingual: Spanish/English)

Description

Company Overview

Promoting Opportunities, Supporting Choices 

At North Bay Regional Center we believe that all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure that we achieve our goals daily.

Who We Serve
North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties.

We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve.

Are you passionate about providing support and caring for individuals with developmental disabilities? Are you looking for an organization where we help our clients achieve their goals and dreams? North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and supports for individuals with developmental disabilities. At North Bay, we’re promoting opportunities by supporting choices for people with developmental disabilities.

North Bay Regional Center serves over 10,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties. Guided by our NBRC Mission and Values to assist people with developmental disabilities to obtain the services and supports needed to live as others do in the community, NBRC has established Strategic Goals to guide our efforts in focused areas: employment, independence, community access and family supports.

NBRC is committed to being a culturally and linguistically competent agency, striving to provide the services that our diverse clients and families need in their unique circumstances. We also value the contributions that our diverse staff bring to the agency.

Position Description:

The Specialized Service Coordinator is responsible for using person-centered planning to address the complex needs of those individuals and families who speak another language and/or are from communities of color. The Specialized Service Coordinator will demonstrate culturally competent skills including valuing diversity, cultural self-awareness and knowledge of other cultures. The Specialized Service Coordinator will assess cultural and linguistic barriers and identify the unmet needs of the individual and family. Upon that determination, the service coordinator will empower individuals to partner with Regional Center and other community agencies and assist in identification of new resources that are culturally relevant to our community. This position will also be responsible for tracking and monitoring trends which may include creating reports and calculating data that will be submitted to the NBRC Executive Team and the Department of Developmental Services.

Requirements

Minimum Education and Experience Requirements:

To qualify for the Specialized Service Coordinator role, the individual must enjoy working with and assisting individuals diagnosed with developmental disabilities.

A Master’s degree in a field related to developmental disabilities.

OR

Bachelor’s degree in a field which offers content related to developmental disabilities, such as social work, psychology, counseling, or special education and three years’ employment in a field related to developmental disabilities.  Experience working in a California Regional Center is highly desirable.   Minimum education requirement may not be waived. 

Minimum qualifications may be waived depending on the agency’s need for specialized skills (such as language abilities).

SPECIAL REQUIREMENTS

Bilingual language skills (English/Spanish) required.

Ability to provide transportation during working hours and after-hours emergencies or access to another form of reliable transportation which meets these minimum requirements.

Specific experience and/or education in one or more of the following areas may be required:

• Cultural Competence
• Social Work
• Rehabilitation
• Special Education
• Child Development
• Clinical Counseling
• Sociology
• Social Justice
• Developmental Psychology

A note regarding NBRC’s expectations regarding remote, hybrid, and home-based work…

All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers. Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients.  While 100% remote work is not available to NBRC employees, a hybrid work arrangement with a blend of in-office and home-based work may be available for new employees after successfully demonstrating achievement of performance expectations following at least 3 months of in-office work.

Benefits

At NBRC, we offer our employees a comprehensive benefits package, including:

• CalPERS Retirement Plan
• CalPERS Medical Insurance Plans, with generous employer contributions
• Dental Insurance, with zero cost for employee only coverage
• Vision Insurance, with $5/month employee cost share for employee only coverage
• Flexible Spending Accounts for Medical and Dependent Care
• 100% Employer Paid Life Insurance
• Generous vacation and sick accrual policies
• Employee Referral Reward Program
• 15 Paid Agency Holidays/year
• CalPERS 457 Supplemental Retirement Plan

Bi-lingual language differential:

• For those speaking, reading and writing other than English – $200 per month
• For those speaking a language other than English – $150 per month
• For those using American Sign language – $200 per month

Salary Range

$60,732 – $66,984 with opportunities for 5% increases annually

North Bay Regional Center is an Equal Opportunity Employer