At our company, we move fast, adapt quickly, and turn challenges into opportunities—all while keeping quality at the heart of everything we do. We believe that work should be a positive and respectful place, and that with the right mindset, anything is achievable.
Our Vision:
Powering better health through pharmacy care driven by tech, trust and heart
Our Mission:
To deliver pharmacy care where access is effortless, care is affordable and patients come first.
Shift: Monday to Friday 8:30am-5pm, onsite.
Summary
We are seeking a dedicated and detail-oriented Specialty Operations Pharmacist to join our team in Lakeland, FL. The ideal candidate will play a key role in supporting pharmacy operations, ensuring compliance, and maintaining high standards of service and quality.
Key Responsibilities
- Demonstrate willingness to work a flexible schedule, particularly during times of peak volume.
- Collaborate with leadership to prepare for and assist with maintaining pharmacy accreditations.
- Perform assigned duties and provide backup support to other pharmacists as needed.
- Assist with resolving patient escalations and complaints in a professional and timely manner.
- Guide and assist back-end pharmacy technician responsibilities including inventory maintenance, purchasing, packing, shipping, and all aspects of fulfillment.
- Support operations through the application of analytics and reporting to improve processes and outcomes.
- Complete various operations and compliance projects as assigned.
- Communicate effectively with departments outside of the pharmacy to ensure smooth operations and collaboration.
- Monitor and assign tasks within all operations queues to ensure quality, production, and service levels are consistently met.
- Demonstrate critical thinking skills by identifying exceptions and assisting with their resolution.
- Respect and maintain confidentiality guidelines in accordance with HIPAA regulations.
Education and Experience
- BS Pharmacy required, PharmD preferred
- Active/Clear License to practice Pharmacy, experience in specialty pharmacy operations preferred.
- Ability to become licensed in multiple states as required
- Specialty pharmacist certification is preferred
- 1 Year of specialty pharmacy experience preferred
Knowledge, Skills, and Abilities
- Strong organizational and communication skills.
- Ability to work independently and as part of a team.
- Proficient in analytics and reporting tools.
- Commitment to maintaining patient confidentiality and compliance standards.
Work Environment / Physical Demands
This position is in a typical office environment which requires prolonged sitting and standing in front of a computer. In addition, this position requires hand-eye coordination and manual dexterity sufficient to operate standard office equipment, including the operation of standard computer and phone equipment.
EOE M/F/D/V
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