Lead the end-to-end sales cycle for multi-million-dollar BPO deals, from initial engagement through contract closure. Develop and execute a strategic go-to-market plan in collaboration with practice leaders, industry teams, and alliance partners. Build strong executive-level relationships with client stakeholders, including CFOs, COOs, and Heads of Operations. Identify client pain points and position tailored business process transformation solutions, enabled by automation, AI, and industry accelerators. Collaborate with solution architects, pricing teams, legal, and delivery to structure winning, commercially sound proposals. Stay current on industry trends, competitive positioning, and emerging technologies relevant to BPO and digital operations. Serve as a thought leader in the market and contribute to brand elevation via participation in industry forums, panels, and client advisory boards. 10+ years of experience in BPO / Business Process Services sales with a deep understanding of outsourcing models. Demonstrated success in selling large, complex, global BPO deals (>$20M TCV). Industry experience in Banking, Financial Services, and Insurance preferred. Expertise in engaging consultatively to solve process challenges related to F&A, Customer Experience, KYC, Claims, HR, Procurement, or industry-specific processes. Strong financial acumen and ability to structure complex deal constructs. Exceptional executive presence, communication, and relationship-building skills. Experience working within or selling to Fortune 1000 clients. Ability to bridge business value with enabling technologies such as AI, analytics, and automation. Entrepreneurial mindset with the ability to navigate matrixed environments and influence cross-functional teams. Track record of exceeding sales targets and contributing to revenue growth.
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