Specialty Services Technician

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What You Will Do as a Specialty Service Technician

• Communicate with Customers on preventative cleaning needs, schedule and equipment details (arrival, service status, completion, next steps). Promote Sterilizer services. 


• Perform sterilizer cleaning functions, including changing chemical ingredients, making adjustments to necessary chemicals, maintaining appropriate pressures, handle/ transport/dispose of chemicals used in sterilizer cleaning, according to safety protocols. 


• Work closely with the Scheduling Team, Supervisor and Customer to plan efficient service routes within assigned territory, and adhere to all coverage, and service standards.    


• Responsible for Company vehicle, equipment, and supplies and parts inventory, including appropriate maintenance and escalation of issues for safe, effective operation. 

Travel within this role

This is a field service role with very frequent travel, most of which is in a company van that you’ll keep at home. The territory covered is generally within a few hours' drive, but occasional travel to other territories, sometimes by plane, will also be required. The work hours in this full-time role will include some weekend days, and shifts can vary between morning, afternoon, and night. A high degree of flexibility is required to accommodate our Customer needs.

The Experience, Skills, and Abilities Needed

• High School Diploma or GED 


• 3 years of work experience, at least 1 year of which must be technical or service-related work  (mechanical, electrical, plumbing, HVAC, construction, automotive etc.) 


• In lieu of High  School Diploma or GED, must have an Associates degree, or related certifications or military experience, may be considered towards minimum years of work experience. 


• Customer service experience  


• Valid driver’s license 


• Ability to work flexible hours (mostly outside “normal business hours,” including overtime and weekends), with up to 75% travel overnight.  


• Field Service experience strongly preferred 

• #LI-DC

What STERIS offers:

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. 

Here is just a brief overview of what we offer:
•    Competitive Salary + OT + Incentive Compensation Program
•    Company Provided Vehicle + Cell Phone + Laptop
•    Hands-on Training Program
•    Paid Time Off + 9 Corporate Holidays Per Year
•    Excellent Healthcare, Dental, and Vision Benefits
•    Healthcare and Dependent Flexible Spending Accounts
•    Long/Short Term Disability Coverage
•    401(k) with a Company Match
•    Parental Leave
•    Tuition Reimbursement Program
•    Additional Add-On Benefits/Discounts