Splicing Technician

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

Location:

The individual in this role will support services and work in the field throughout South Central Kansas. Employees will travel to our Ideatek office located at: 111 Old Mill Lane Buhler, Kansas for training, meetings and equipment.

Opportunity:

We are growing!! Hard working, detail focused team members needed!  Are you looking to be a part of the excitement of our growing team?  Our team is seeking a Splicing Technician to support our growing business. 

If you are hard working and have a passion for problem solving and delivering a high level of customer service, this opportunity may be for you.

Key Responsibilities:

• Perform splicing of fiber optic cables in various outdoor conditions.
• Maintain a thorough knowledge of and accurately update splicing schematics and spreadsheets.
• Take precise splicing and field notes to ensure project timelines are met.
• Demonstrate a working knowledge of both aerial and underground fiber network infrastructure.
• Provide an exceptional experience to customers by being friendly, patient, efficient 

Additional Responsibilities would include: 

• Complete fiber to the home (FTTH) installations and repairs for residential and business customers.
• Install drops from the service terminal to the customer's home or business.
• Effectively troubleshoot and resolve customer connection problems.
• Install and repair VoIP services for both residential and business clients.
• Work independently to handle installation and repair tasks from start to finish.

Desired Attributes:

• A strong aptitude for learning and a desire to grow your skills and knowledge.
• A self-motivated and proactive approach to your work. Must be able to work independently with minimal direction (at completion of training period)
• A high level of attention to detail and a commitment to quality.
• A strong sense of urgency and dedication to following through on all tasks.
• Excellent verbal and written communication skills.
• The ability to adapt to shifting priorities in a dynamic work environment.
• Demonstrates a strong safety focus and consistently maintains safety measures.
• Comply with DOT safety and operational standards. 

Experience/Knowledge Required:

• 2+ years of relevant work experience.
• Must possess and maintain a valid driver’s license with no restrictions.
• Comfortable and able to work in both underground and aerial environments (e.g., climbing ladders up to 32ft and operating a bucket truck).
• Ability to differentiate colors. 
• Ability to work outdoors in various weather conditions.
• Must be able to lift up to 80 lbs.
• Able to enter and safely operate a bucket truck with a weight limit of 300 lbs.
• Must have a flexible schedule with the ability to work on Saturdays and/or Sundays.
• Ability to participate in an on-call rotation, which includes nights, weekends, and holidays.
• Successful completion of DOT physical.

Preferences:

• Prior experience in telecommunications

Why work at IdeaTek:

IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:

• Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. 
• Competitive benefits packages including medical, dental, life, and vision, along with 401k match 
• Employee coaching and counseling services at no cost to employee, spouse, and children
• Tuition reimbursement for continuing education related to your individual growth goals
• Community engagement and volunteer opportunities

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

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