Sports Director (Sports/Kids)

Are you passionate about kids, sports, and creating exceptional experiences? Join our state-of-the-art facility at Fairlawn Superdome Sports, where we cater to kids and teenagers of all ages and skill levels. With a wide range of sports programs, including soccer, basketball, flag football, lacrosse, and more, we strive to help young athletes develop their skills and achieve their full potential. This is an in-person role and not hybrid.

We recognize the significance of an active and healthy lifestyle, which is why we offer engaging fitness programs specifically designed for kids and teenagers. These programs not only promote fun but also foster the development of lifelong healthy habits. Furthermore, Superdome Sports provides an exciting and unique venue to celebrate birthdays, complete with access to our sports fields and courts, and a private party room for food and beverages.

We are currently seeking a dynamic and enthusiastic individual to join our team as the Assistant Operations Manager that will oversee customer service. This role requires a high-energy professional who will take charge of operational tasks and help provide great experience for our staff. The successful candidate will collaborate with coaches, assist with inbound business development, walk in customers + calls, manage birthday parties, and establish strategic partnerships. Oversee a walk-in front desk area. Exceptional interpersonal skills and experience in effectively communicating with diverse teams are crucial for this position.

Responsibilities:

Collaborate with coaches and staff to ensure smooth operations and maintain high-quality standards of multiple events.

Answer calls from prospective customers looking to book birthday parties and sports classes.

A can-do friendly attitude

Manage party and class bookings, ensuring excellent customer service and timely scheduling.

Cultivate and maintain strategic partnerships to expand the reach and impact of Superdome Sports.

Utilize effective people management skills to recruit, onboard, and develop a talented team.

Requirements:

7-10 years of experience in a fitness, hospitality, or retail environment.

Proven track record in customer service and revenue generation

Strong aptitude for employee onboarding, team management, and professional development.

Excellent interpersonal and communication skills to engage and motivate a diverse team.

Passion for sports, fitness, and working with kids and teenagers.

Join our dedicated team at Fairlawn Superdome Sports and contribute to the growth and success of our facility. Together, let's inspire young athletes, promote healthy living, and create memorable experiences that will last a lifetime.

Job Types: Full-time, Part-time

Benefits:

Flexible schedule

Health insurance

Paid time off

Parental leave

Referral program

Vision insurance

Schedule:

10 hour shift

8 hour shift

Monday to Friday

Night shift

Work Location: In person

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