Sports Team Sales Manager

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Embark on a career at the Hilton University of Florida Conference Center, a distinctive property managed by Pyramid Global, where hospitality meets academic excellence. With 248 well-appointed guest rooms, 10 versatile meeting spaces, and 30,811 sq ft of meeting space, our hotel provides a unique workplace nestled within the vibrant atmosphere of the University of Florida.   Join our team and experience a work environment that reflects the energetic spirit of the university community. At Pyramid Global, we offer comprehensive benefits, including a 401k with a company match, and recognition programs tailored to acknowledge your dedication.   If you're seeking a career that blends hospitality with the dynamic atmosphere of a prestigious institution, consider joining us at the Hilton University of Florida Conference Center. Your journey towards a fulfilling career in this unique setting begins here.

What you will have an opportunity to do:

• Develop and execute strategic sales plans to drive business within the Sports segment.
• Proactively identify and solicit new business opportunities using internal tools, business intelligence, and third-party data sources.
• Re-engage past accounts, lost business, turndowns, and non-deployed opportunities to generate new revenue.
• Maintain and update all account information accurately in CRM systems (Delphi or similar) to ensure reliable reporting and account tracking.
• Achieve or exceed established solicitation, call, and revenue goals set in partnership with the Director of Sales & Marketing.
• Respond to inbound leads, inquiries, and emails promptly with a strong sense of urgency.
• Conduct client presentations, site inspections, FAM tours, and office visits to showcase property offerings and capabilities.
• Represent the organization at networking events, trade shows, and industry functions to generate new business leads.
• Evaluate industry events and opportunities, presenting ROI recommendations for attendance and participation.
• Build and maintain strong relationships with clients, planners, and Destination Management Companies to expand referral networks.
• Utilize negotiation and creative selling techniques to secure and grow business.
• Upsell group opportunities throughout the booking process, including banquet and event services.
• Assist clients with coordinating event details such as menus, audiovisual needs, entertainment, photography, and rentals.
• Oversee client functions while in house, such as assisting with the check in process and monitoring the clients' needs while utilizing the conference center
• Collaborate across departments to ensure seamless execution of group events and guest experiences.
• Maintain up-to-date knowledge of property features, suite configurations, meeting spaces, and capabilities.
• Analyze market trends, competition, and industry conditions to position the property effectively.
• Identify competitive strengths and weaknesses (including assigned “buddy hotels”) to enhance sales strategy.
• Ensure timely and accurate lead management and follow-up processes.
• Support marketing initiatives and promotional campaigns to convert leads into business.
• Perform other duties as assigned.

• Ability to work effectively in a small, close-knit office environment and collaborate as part of a team.
• Genuine, positive, and supportive attitude toward coworkers and clients.
• Proactive self-starter who takes initiative without prompting.
• Strong attention to detail and organizational skills.
• “Can-do” attitude with flexibility to adapt to changing business needs and priorities.
• Ability to adjust quickly to changes in business demands, travel schedules, and event requirements.
• Strong interpersonal and communication skills, both written and verbal.
• Proficiency with CRM systems (Delphi preferred) and property management systems (Opera or similar).
• Comfortable managing multiple priorities in a fast-paced sales environment.

What are we looking for?

Compensation:

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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.