Sportsbook Manager

 Responsible for effectively managing the operations of a sports book and fostering a high-performing, welcoming environment that is focused on guest service and compliance with all Little Creek Casino Resort internal controls and Federal, State, and Tribal gaming regulations. The position generates opportunities to promote a positive image for Little Creek Casino Resort within the industry and community. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Effectively manage the day-to-day activities and business levels of a sports book: hiring, scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent guest service.
• Evaluates all Sports Book department policies and procedures for efficiencies. 
• Responsible for departmental budgeting within guidelines established in conjunction with finance team.
• Meets with all department related vendors to make use of products that assist in department profitability. 
• Ensures proper implementation of established procedures and internal controls for effective and secure cash flow.
• Communicates long-term direction and goals to the entire Sports Book department. 
• Demonstrate leadership and ensure operational effectiveness which will yield a successful operation.
• Generate opportunities to maximize handling, profitability, and promotion of the Sports Book. 
• Ensure all guests are made to feel welcome by all team members, always. 
• Ensure the Sports Book area is clean, and that the equipment is in proper working condition daily. 
• Maintains control logs of keys and radios, ensuring their security on property. 
• Ensure that the Sports Book Writer's funds are appropriately accountable at the end of each shift.
• Ensure betting control guidelines are adhered to within the sports book.
• Foster an environment focused on guest service and compliance. 
• Develop skills and knowledge of the sports book team.
• Plan and execute an effective staffing model, keeping in line with an approved budget. 
• Establish and maintain effective and professional working relationships with internal and external contacts.
• Create, maintain, and facilitate a positive work environment. 

SUPERVISORY RESPONSIBILITIES

Supervise the Sportsbook Department. Demonstrate visionary leadership such as including team members in planning, decision-making, facilitating, and process improvement. Make self-available to team members; provide regular performance feedback; develop team member skills and encourage growth.

Education and/or Experience:

• Bachelor’s degree in business administration or similar field, preferred. 
• Previous experience in creation of sports betting internal controls, procedures, and house rules
• Previous experience in development of sport betting related marketing and customer acquisition
• A combination of education and experience may be considered.

Certificates, Licenses, Registrations:

• Class III Gaming License

Physical Demands:

• While performing the duties of this job, the employee is frequently required to stand, walk; and use hands to finger, handle, or feel.  
• The employee frequently is required to reach with hands and arms and talk or hear.  
• The employee must regularly lift and/or move up to 25 pounds.  
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Why Join Us:

Explore career growth opportunities and excellent benefits. Discover more about our comprehensive benefits package and the advantages of joining our team at Little Creek Careers Page.

About Little Creek Casino Resort:

At Little Creek, we foster a culture of excellence where every team member contributes to creating exceptional guest experiences. We are committed to diversity and equal opportunity employment, valuing all individuals regardless of race, color, religion, gender, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.