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The Sprinkler Service Master Technician is responsible for advanced service, maintenance, and repair of fire sprinkler systems. This role is recognized as a technical master within the organization, holding advanced certifications and/or licensure. The Master Technician serves as a mentor and trainer, supporting technical development across the branch or region while ensuring the highest standards of safety, compliance, and quality.

Essential Duties & Responsibilities:

• Independently perform complex service, maintenance, and repair of fire sprinkler systems.

• Serve as a subject matter expert on fire sprinkler systems, codes, and compliance requirements.

• Diagnose complex system deficiencies and perform or recommend corrective actions.

• Use hand tools and testing equipment to complete advanced technical tasks.

• Ensure compliance with NFPA standards, local codes, and company procedures.

• Provide mentorship, training, and technical guidance to technicians and apprentices.

• Support technical development across branch or regional teams.

• Assist in quality assurance and process improvement initiatives.

• Communicate effectively with customers, leadership, and internal teams.

• Maintain accurate and timely documentation and service reporting.

• Follow all safety procedures and company policies.

• Travel to job sites as required.

• Other duties as assigned by management.

Education/Qualifications:

• High school diploma or equivalent.

• 7+ years of experience in the fire and life safety industry as a technician.

• NICET Level II or above preferred.

• Advanced knowledge of fire sprinkler systems, service procedures, and applicable codes.

• May hold advanced licenses and/or certifications.

• Must have a clean driving record and active driver’s license.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

Physical Requirements:

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.

• Ability to lift 50+ pounds.

• Work performed in commercial, industrial, and construction environments.

• Exposure to varying conditions including heights, confined spaces, and active job sites.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.