Sr. Account Executive, Merchant Travel - Airlines & Theme Parks

Job Description

Senior Director, U.S. Merchant – Airline & Theme Park Sales and Partnership Management

Visa operates the world's largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses and government entities.

We offer a range of branded payment product platforms, which our clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa's card platforms provide consumers, businesses, merchants and government entities with a secure, convenient and reliable way to pay and be paid in 170 countries and territories.

Visa is seeking an experienced payments professional to join the U.S. Travel merchant team. The Senior Director, Airline & Theme Park Sales & Partnership Management will be responsible for developing and executing strategies and partnership initiatives to help grow Visa’s partner business with select large, high revenue travel merchant partners with whom Visa has co-brand relationships. Specific responsibilities will also include direct sales of additional products and services, as well as deepening partner engagement and management.

The position will work closely with various internal departments and external merchant and Financial Institution partners to ensure appropriate communication flows and sustained business relationships.

The Senior Director will preferably be based in Visa’s Wilmington, office and report up through the Travel merchant vertical.

Specific responsibilities include:

Serve as the primary point of contact and lead for several of Visa’s largest, highest revenue generating airline travel clients. Be accountable for all co-brand and non-co-brand related activities and contractual commitments with assigned accounts.

Develop and implement a comprehensive business plan for Visa’s activities with assigned accounts, in conjunction with all key external and internal stakeholders.

Represent client's interest and needs internally within Visa which requires a thorough understanding of the client's objectives, strategies and key initiatives, underlying business philosophy, financial model, and key players, as well as Visa's interaction model and approach for winning more business.

Be accountable for financial reporting, budget and contractual commitment tracking and performance metric reporting, utilizing the Microsoft Dynamics reporting tool where appropriate.

Responsible for updating Visa leadership on all account activities and performance through regular reporting and communications, including executive briefing documents etc.

Deepen engagement with assigned travel accounts through the cross-selling of non-co-brand Visa products and value-added services where appropriate including Visa Direct, Tokenization, CyberSource solutions, Visa Business Solutions, Loyalty & Offers solutions, Visa Consulting and Analytics, Marketing Services, among others.

Collaborate with key internal Visa partners - including but not limited to Finance, Legal, Product, Marketing, CyberSource, Financial Institution Sales and Merchant Sales on all applicable initiatives.

Lead the co-brand renewal process (if applicable) for all assigned accounts.

Demonstrate travel industry thought-leadership and innovation while being able to develop customized go-to-market strategies.

Sell in Visa Product and Advisory solutions. Identify, develop and execute fee-based engagements. Develop cross-border transaction volume growth strategies and support international market development where appropriate.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

This position can be based at our offices in Wilmington, DE; Atlanta, GA; Charlotte, NC or Austin, TX.