Sr. Agile Project Manager

Come build the next-gen fintech at Early Warning, network operator of Zelle, where we’re relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter.

People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models.

We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

Join us and make your mark on what’s next in fintech.

Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

Plans and delivers complex projects on time, on budget, and with successful operation with either waterfall or agile methodologies. Throughout the lifecycle of each project, the senior project manager tracks project status and manages project teams proactively mitigating risk and managing issues to effective resolution. For agile projects this includes acting in the Senior Scrum Master role, which includes organizing and facilitating daily stand-ups, sprint planning, sizing sessions, backlog grooming sessions, and end-of-sprint ceremonies as well as creating dashboards & reports to show team productivity.

Essential Functions

Coordinates, develops plans, resources and monitors assigned project(s) to keep on schedule and on budget. Engages/ motivates cross-functional teams to meet deadlines and deliverables.
Accountable for delivering technical projects on time, within budget and with successful outcomes according to business objectives.
Develops project plans to manage the end-to-end project activities, interdependencies, including scope management, success criteria, deliverables, critical path milestones, resource management, finance management, and quality management.
Maintains at least 3+ complex projects/scrum teams at the same time.
Mentors, coaches and guides Agile Project Managers in daily tasks and provides supports for escalated issues.
Appropriately engages all organizations including architecture, legal, risk, security, compliance, delivery and vendor management to ensure effective adherence to completing SDLC governance.
Manages backlog grooming with cross functional teams to ensure the priorities, understanding, and dependencies are understood prior to sprint planning.
Develops and maintains the requirements backlog and ensures that security, infrastructure, and operational requirements are represented by stories, prioritized appropriately, properly groomed, and accepted by the applicable team(s)
Drives project execution planning (sprint planning) to ensure development teams are set for success in their commitments.
Proactively removes impediments for the project team to ensure continuous flow of work and maintains an active risk and issue log to report on concerns.
Monitors and communicates project health, and manages project interdependencies by defining critical path project & program level milestones; effectively communicating to all stakeholders
Performs retrospectives, drives improvements and sharing of best practices.
Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Minimum Qualifications

Education and/or experience typically obtained through completion of a bachelor’s degree in Computer Science, Information Systems or related field
Minimum 8 years Agile, Scrum, project management or related experience with a software development team that applied Scrum principles, practices, and theories
Project Management Professional (PMP) certification or equivalent work experience is required
Scrum Master Certification (CSM) or equivalent work experience is required
Experience in managing technology projects and software development processes with background in the data processing environment, application systems, and communication systems
Proven ability to lead efficient agile teams and achieve business objectives
Ability to build professional relationships within Project Management function and cross functional teams
Understands Software Development Life Cycle (SDLC) methodologies such as Agile and Waterfall
Demonstrated business acumen with knowledge and understanding of business issues, priorities, goals, and strategy is necessary.
Strong sense of responsibility, ownership, and pride in delivering quality results
Requires applicable knowledge of the technologies use by the Scrum team
Requires deep understanding of patterns and techniques in managing Sprint ceremonies, handling of bugs/defects, and variations of leading productive teams
Requires advanced knowledge of Agile tools (e.g. JIRA)
Demonstrated ability to communicate across all levels of the organization, present complex ideas concisely and clearly articulate ideas verbally and in writing is necessary.
Background and drug screen

Preferred Qualifications

Additional related education and/or experience preferred
Project Management Professional (PMP) Certification or related certifications
Agile Certifications

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

The Pay Scale For This Position In

Phoenix, AZ in USD per year is: $120,000 - $140,000.

San Francisco, CA in USD per year is: $140,000 - $160,000.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Additionally, candidates are eligible for a discretionary bonus, and benefits.

Some of the Ways We Prioritize Your Health and Happiness

Healthcare Coverage –Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan –Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
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