Sr. Analyst, Sales Operations

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara is looking for a strategic and highly effective Senior Sales Operations Analyst to drive key operational projects and complex cross-functional workstreams within our enterprise sales organization. We are seeking people with a passion for helping others, who are eager to work in a fast-paced, dynamic environment and have a direct impact on our growth and the success of our enterprise sales team. 

You should apply if: 

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.


• You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. 


• You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.


• You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before. 


• You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.

Click here to learn more about Samsara's cultural philosophy. 

In this role, you will: 

• Own project objectives and milestones with minimal guidance, driving smaller-scope projects or complex cross-functional workstreams end-to-end.


• Own enforcement of sales processes and policies and proactively recommend ways to raise the standard for on-time, high-quality work across the team and function.


• Work within the Sales Operations team to devise and implement new solutions that solve complex project-level issues which may involve improvements and UAT for various tools used by the organization such as Salesforce and Zendesk.


• Understand how your workstreams and broader projects align with Samsara’s overall corporate goals. Proactively prioritize work across your own workstreams and coordinate efforts with other stakeholders.


• Understand core KPIs and recommend additional or adjustments to key performance indicators when appropriate, building on current feedback mechanisms.


• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally.

Minimum requirements for the role:

• Bachelor’s Degree


• 4+ years of proven experience in Sales Support, Sales Operations, or an equivalent analytical/operational role.


• Demonstrated ability to own project objectives and milestones with minimal guidance.


• Strong strategic and analytical skills, with an ability to deliver clear work-back plans for successfully completing workstreams.


• A high degree of ownership and accountability, with a track record of identifying and resolving project-level issues.


• Ability to prioritize work effectively across multiple workstreams and understand their fit within broader corporate goals.


• Experience working with CRM platforms (e.g., Salesforce).


• Strong written and verbal communication skills.

An ideal candidate also has:

• 3-4+ years of previous Sales Support, or equivalent, experience


• 3-4+ years working with Salesforce