Sr. Associate, Large Business Digital Solutions

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.

Job Summary

The Sr. Associate, Large Business Digital Solutions, is responsible for defining and executing the digital Solutions experience for large business customers. This role leads strategy, development, and enhancements for digital access to and delivery of existing and new Business Solutions products and services. This role partners closely with Sales, Marketing, Enablement, IT, and Customer Support, as well as third party vendors to ensure a valuable and value-creating experience for business customers.

Job Description

Key Accountabilities

•Lead creation of roadmap, identifying customer needs through research, customer feedback, competitive intelligence and landscape review.

•   Work with technology on roadmap requirements, design, and delivery.

•   Collaborate with Marketing and Enablement to develop training, content and campaigns to promote key features.

•   Lead sales support and engage in customer meetings as needed to educate and drive adoption of digital capabilities.

•   Establish KPIs and dashboards that measure adoption, engagement, conversion, and customer satisfaction.

•   Monitor performance, triage issues, and drive evolution of ongoing roadmap of enhancements.

Education, Experience & Skill Requirements

Key Metrics

Job Family

General Services

Company

Vistra Retail Operations Company

Locations

Irving, Texas

Texas

If you currently work for Vistra or its subsidiaries, please apply via the internal career site.

It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.

 

If you are an individual with a disability and need assistance submitting an application or would like to request an accommodation, please email us at [email protected] to make a request.