Sr. Associate, Sales Operations

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Sr. Associate, Sales Operations, the candidate will collaborate with all the departments of Customer and Commercial Operations to address business problems by utilizing advanced analytics tools.

The ideal candidate will be responsible for promoting operational excellence through advanced analytics, data visualization, and process improvement. This role requires close collaboration with cross-functional teams to convert intricate data sets into actionable insights that facilitate strategic decision-making. This is an onsite role based at our Fort Worth, Texas Main campus.

In this role, a typical day will include:

• Design and develop sophisticated analytical tools using Tableau and Alteryx to support operational decision-making.
• Perform in-depth data analysis to identify trends, discrepancies, and opportunities for improvement in business processes.
• Create and maintain dashboards and reports that provide critical business insights to stakeholders.
• Collaborate with IT and business teams to integrate new data sources and ensure data accuracy and completeness.
• Develop and automate workflows in Alteryx for data preparation, blending, and analytics.
• Provide training and support to team members on Tableau and Alteryx usage and best practices.
• Participate in cross-functional projects to enhance operational efficiency and effectiveness.
• Stay up to date with the latest developments in data analytics and business intelligence tools.
• Strong analytical skills capable of assessing complex business requirements from real world scenarios and the ability to translate them into solution design.
• Analyze the final project, give feedback, determine areas of improvement, and help the project team to make necessary changes.
• Develop and update SQL queries for troubleshooting data and creating ad-hoc analysis as per business needs.
• Support in the implementation of new applications / systems focused on optimizing the resources.
• Be in a constant search for knowledge, new tools and technologies and propose improvement or innovation ideas.

Key Requirements/Minimum Qualifications:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs.; Assoc.+6 yrs.; M.S.+0 yrs.)
• The ability to fluently read, write, understand, and communicate in English
• Relocation Assistance: Not Available
• Sponsorship Available: Not Available

Preferred requirements:  

• Excellent communication and interpersonal skills, with the ability to present complex data in a clear and concise manner.
• Experience with SQL, Python, or other data analysis tools is a plus.
• Record of business process improvement using data and statistical analysis.
• Minimum of 3-5 years of experience in operation or business analytics role.
• Advanced proficiency in Tableau and Alteryx.
• Strong analytical and problem-solving skills with keen attention to detail.

How to Thrive at Alcon:

• Manage your own workload and schedule while hitting your set targets.
• Build positive working relationships to achieve positive goals and business objectives.
• Balance experiencing new environments and working autonomously in a remote sales environment.
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, and much more!

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.