🚨 Job Opportunity: Sr. Avaya Programmer (Onsite) | Phoenix, AZ
Job Code: AZ_Maricopa 2349
Client Job ID: AZ_Maricopa 2349
Position Title: Telecommunications Specialist III – Sr. Avaya Programmer
Location: 550 West Jackson St., 4th Floor, Phoenix, AZ 85003
Contract Duration: Through 02/27/2026
Work Schedule: Monday–Friday | 8:00 AM – 5:00 PM | 40 hours/week
Number of Positions: 1
Work Mode: 100% Onsite
About the Role
Maricopa County Sheriff’s Office (MCSO) is seeking an experienced Sr. Avaya Programmer to join their telecommunications team. The ideal candidate will have strong expertise in Avaya systems and a proven background in telecommunications support and project management.
This position involves high-level support, liaising with vendors, problem-solving critical systems issues, and maintaining communication infrastructure.
Key Responsibilities
- Serve as liaison between MCSO and telecom vendors (e.g., Windstream, Avaya).
- Lead or contribute to management studies and special telecom projects.
- Interface with departments to support the Sheriff's Office network infrastructure.
- Diagnose and resolve equipment and network issues.
- Install and test system upgrades and new hardware.
- Maintain documentation, perform inventory checks, and routine maintenance.
- Respond to urgent job assignments, including after-hours support if required.
- Attend internal and external meetings as a division representative.
Required Qualifications
- Minimum 5 years of experience in telecommunications or voice communications analyst role.
- Strong knowledge of Avaya System Programming.
- Certified in Avaya System Manager/Session Manager.
- Experience with project management principles.
- Excellent verbal and written communication skills.
- Strong organizational and problem-solving abilities.
- Ability to lead or work effectively with cross-functional teams.
Preferred Skills
- Cisco training or certification.
Education / Certification
Avaya Programming Certificate required.
Pre-employment Requirements
- Background check and fingerprinting conducted by Maricopa County Sheriff’s Office.
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.
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