Responsibilities
- Aiding with the rapid delivery of cloud services as requested by the client and internal projects
- Aiding with the development and delivery of internal continuous improvement plans
- Act as lead engineer for large scale migrations for AWS customers
- Work directly with other cloud engineers to explore new product ideas and engineer solutions as new services are added to AWS
- Collaborate effectively with coworkers and other departments (Security, Networking, Data Protection, and Operating Systems) in support of customer environments, meeting the customers’ needs quickly and effectively.
- Including but not limited to optimizing cost/capacity ratios, proper monitoring, scaling, implementing and validating database DR scenarios, networking, and security frameworks.
- Provide exceptional customer service by communicating clearly and accurately (both verbally and in writing) while maintaining a professional demeanor in alignment with the No Jerks Allowed philosophy.
- Stay abreast of latest AWS offerings and make recommendations to leadership.
- Establish good working relationships with customers
- Fulfillment of additional duties as required
Education and Experience
- The ideal candidate will have a System Administrator or DevOps background having previously worked with a Managed Service Provider
- Bachelor’s Degree in Computer Science or related discipline or an associate degree or equivalent work experience
- 3-5 years of system infrastructure design and implementation experience
- 5-7+ years of hands-on AWS experience or equivalent
- 3-5+ years of cloud scripting or equivalent
- AWS compute and platform services such as virtual machines, containers, SQL server and application services
- Demonstrated proficiency with one or more scripting or programing languages (Python, Terraform, CDK/Cloud Formation and JSON preferred)
- In-depth knowledge of Kubernetes or similar container orchestration systems (EKS/ECS)
- The ability to work in both a collaborative and independent atmosphere, be able to think outside of the box to creatively problem solve issues for clients.
- Experience working in an agile environment with the ability to quickly change priorities as required by client demands
- Good communication skills, integrity and excellent organization skills; ability to manage multiple priorities and projects at the same time
- Initiative and problem solving skills: If you don’t know how to do something you consider it a challenge to try to figure it out for yourself
- AWS Certifications (Professional/Specialty level)