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Sr. Barista / Store Lead

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Number of Applicants

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Job Description - Sr. Barista / Store Lead

Description

 

As a Sr. Barista / Store Lead, you're the go-to support for your store’s day-to-day operations. You’ll work closely with the Café Manager to keep things running smoothly and help create a great experience for your team. From helping with admin tasks to jumping in where you’re needed most, you’re a key part of keeping the store on track. You’ll also play a big role in team communication, logging daily happenings, and making sure your manager is in the loop about any team-related concerns.

What You’ll Be Doing

  • Keep the team in the know by sharing updates from your manager and passing along important info to the right people.
  • Make sure your store is clean, stocked, and ready to go—every shift, every day.
  • Tackle daily, weekly, and monthly cleaning tasks to keep your location looking sharp.
  • Support the team in getting customer orders out accurately, efficiently, and with great service.
  • Be confident and capable in all positions, whether you’re behind the counter, on the floor, or in the back of house.
  • Take the lead on your shift—help manage labor, ensure team members get their breaks, and adjust to what the store needs in real time.
  • Step in to resolve any guest issues with professionalism, using our steps of service to guide you.
  • Help maintain high standards for cleanliness, organization, food handling, and safety practices.
  • Assist with training new hires using our onboarding tools and checklists to set them up for success.

Requirements

  • Able to lift up to 50 pounds
  • Previous Customer Service experience 
  • Able to stand for prolonged periods of time frequently
Original job Sr. Barista / Store Lead posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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