Sr. Business Admin Coordinator

The Senior Administrative Coordinator is accountable for the operational and fiscal performance, business implementation, and management of services and administration within the department at McLean Hospital. This role collaborates closely with the director and serves as a valued member of the department's management team.

Principle Duties and Responsibilities:

•Responsible for overseeing the operational, fiscal performance, business implementation, and service management of new programs within the department at McLean.

•Oversee continuous business operations of the program to facilitate its expansion, ensuring competitiveness with other similar programs by leveraging the expertise of McLean Hospital staff and resources.

•Develop and maintain Excel and Access databases for tracking and analyzing business-related data and functions.

•Manage general office procedures and functions, including but not limited to accounts receivable, accounts payable, equipment maintenance, and handling incoming/outgoing interoffice and mail correspondence. Utilize the EBUY system for purchase order management.

•Serve as delegate for PeopleSoft and/or UKG Dimensions, serving as a liaison to McLean Human Resources and administrative departments.

•Assist with greeting and scheduling vendors, patients, families, and guests of the program.

•Oversee contracted services such as food services, dietary consulting, housekeeping, maintenance, linen service, lab services, hazardous waste contract, etc.

•Ensure that QA protocols and checklists are followed and reviewed in a timely manner to maintain quality standard

•Develop and monitor program operational budgets and applications, contracts, and budgets as required by local, state, and federal agencies. Monitor the productivity and caseload levels in collaboration with the Director or designee.

•Assist with developing appropriate policies and procedures for the program or department in compliance with local, state, and federal agency regulations. Prepare licensure materials as needed and ensure the program's compliance with required licensure criteria.

•Update, revise, and create new program materials and policies as the program expands to cater to specific target populations.

•Represent the program at relevant meetings and events as required.

•Provide administrative support to program or department staff, including scheduling off-site activities.

•Maintain a high degree of office efficiency and make decisions regarding routine administrative and clerical details.

•Use/s the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration

•Other duties as assigned

Qualifications

Qualifications

Bachelor's degree in a relevant field such as healthcare administration, public health, biology, psychology, or a related discipline is required.
Additional qualifications or certifications in project management, research administration, or healthcare management are preferred.
Demonstrated knowledge of research methodologies, healthcare systems, and regulatory requirements is advantageous.

•Possess strong interpersonal skills to effectively communicate with cross functional teams including staff at all levels of the organization

•Ability to successfully negotiate and collaborate with others of different skill sets, backgrounds an levels within and external to the organization

•Strong problem solving and negotiation skill

•Ability to effectively conduct meetings, both formal and informal

•Requires minimal direction from leadership and possesses the ability to learn quickly

EEO Statement

McLean is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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