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Sr Business SME2

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Job Description - Sr Business SME2




Previous Learning Management Systems experience preferred



The State of Maine is implementing a new enterprise learning management system.



This system provides a single source for all training and education for all employees



and external partners. MaineIT seeks to create documentation and content for its



processes and procedures that will be made available to all MaineIT staff in a learning



management system. MaineIT will offer this service to other State agencies as they are



brought into the system.



As the state implements their own enterprise-wide learning management system, there



is a need to create content by MaineIT that provides instructional learning about



MaineIT programs, processes, and critical procedures. Viewing the instructional



material is critical to ensure all MaineIT employees, as well as all Executive Branch



employees who consume technology services, understand the goals of the programs,



processes, and procedures. MaineIT has many programs, processes, and procedures



that are either not fully documented, well understood, or easily accessible. The



documentation and learning content creation for inclusion in the Enterprise Learning



Management system requires resources and expertise that are not currently available in



MaineIT. By securing these resources, MaineIT can create the content, ensure full



documentation exists, and present it in the learning modules in an easy-to-understand



format making it widely accessible. The lack of understanding about MaineIT programs,



processes, and procedures lends itself to confusion when consuming those services



which leads to a high level of frustration and increase in the amount of time to become



compliant with the objectives of the programs, processes, and procedures. In securing



the necessary resources, the State of Maine can achieve its goal of providing a



seamless, user-friendly experience when using the programs, processes, and



procedures.



The State of Maine is looking for a Learning Consultant to evaluate content creation



requests (priority, scope, and business need) to present to the Content Development



Team. This individual will be the face of this program as they will be building



relationships with various departments and agencies to improve enrollment. The ideal



candidate will possess excellent written and verbal communication skills and be a team



player. They will have LMS experience managing administration tasks and generating



reports. They will also be expected to provide input into the analysis and delivery of



various e-Learning modules. This includes all phases of delivery from intake, analysis,



development, QA (validating operational success), and implementation.










Requirements









Top 3 Skills:



e-Learning Content Development experience



Partnership building / Stakeholder engagement experience is crucial



Demonstrated ability to review and verify procedural documentation



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