Sr. Cash Application Specialist

GENERAL JOB DESCRIPTION

The Sr. Cash Applications Specialist is responsible for the timely and accurate application of customer payments to their accounts, resolution of exceptions, reconciliation of variances and coordinating with other related finance shared services teams to ensure customers’ accounts are complete and accurate.

DUTIES & RESPONSIBILITIES

• Apply payments received to customer accounts daily and within established SLAs
• Reconcile assigned branch locations daily sales and deposits
• Correspond with customers, branches and collectors, as applicable, regarding reconciling items
• Investigate and resolve payment discrepancies, including short payments, overpayments, and unapplied cash
• Perform adjustments and corrections to accounts as required
• Assist customers and other finance shared services teams in the reconciliation of customer accounts
• Maintain and safeguard correspondence, information and credit records in accordance with company policies
• Identify opportunities for process improvements and contribute to ongoing optimization of cash application practices
• Performs other Accounts Receivable duties assigned by management

EDUCATION & TRAINING

• Bachelor's degree in Accounting, Finance, or related field (or equivalent work experience)

KNOWLEDGE & EXPERIENCE

• 5+ years of AR cash application and/or general accounting experience
• Proficiency in accounting software (ERP systems like AS400, SAP, Oracle, or similar).
• Experience in cloud-based cash applications solutions (e.g., BillTrust, Esker)
• Strong understanding of accounting principles and AR processes
• Demonstrate good communication and analytical skills
• Effective planning and organizing
• Experience working in a high-volume or fast-paced environment
• Detail-oriented with strong organizational and problem-solving abilities
• Excellent communication and interpersonal skills, with the ability to work cross-functionally
• Advanced Excel skills (VLOOKUP, pivot tables, etc.)

SKILLS & ABILITIES

• Negotiations: Ability to influence and negotiate the optimal arrangement for FleetPride with external suppliers.
• Monitoring:  Monitoring/Assessing performance of self and other individuals and organizations to make improvements or take corrective action.
• Judgment & Decision making:  Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Management of Personnel Resources:  Motivating, developing, and directing people as they work, identifying the best people for the job.
• Communicating:  Conveying information to others in an effective manner.
• Active Bias for Action:  Evaluate, act and communicate in timely manner. Decisive, make timely practical, effective decisions.
• Learning:  Understanding the implication of new information for both current and future problem-solving and decision-making.
• Time Management:  Managing one's own time and the time of others. Ability to organize and prioritize tasks.
• Mathematics: Ability to use mathematics to solve problems.
• Critical Thinking:  Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Coordination:  Adjusting actions in relation to others’ actions.
• Management of Material Resources: Obtaining and seeing to the appropriate use of equipment, facilities and materials needed to perform certain work.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.