Sr. Change Management Specialist

Reporting to our Delivery Operations Manager, as a Full-Time Specialist on our team, you will build and deliver clear, audience-specific communications that support the change journey and reinforce adoption of new ways of working. You’ll partner with internal business stakeholders to coordinate communication workstreams, prioritize messages, and maintain a communications calendar to ensure timely, consistent delivery. You will draft, edit, and disseminate both individual and project-related updates using established tools and methods, applying sound judgment and discretion as needed. You’ll also ensure communications are accurate and aligned to the client’s values and business objectives.

• 5+ years of total relevant work experience.
  


• Demonstrated ability to work independently with minimal direction.
  


• Project management experience that includes attention to detail.
  


• Relationship management and demonstrated ability to work with associates at all levels of the organization.
  


• Experience handling sensitive and confidential communications.
  


• Ability to work under tight deadlines.
  


• Business writing experience.
  


• Metrics/data analysis experience.
  


• Experience with process improvement.
  


• Organizational skills.
  


• Prosci Change Management certification preferred.
  

• Build and execute a Change Management Plan.
  


• Build a Change Management Toolkit.
  


• Develop and monitor a communications project plan to include the appropriate communications to raise awareness, build momentum, and communicate key messages around the change.
  


• Conduct a Change Impact Assessment to track the effectiveness of the Change to include reports for review and presentation by senior Leadership.
  


• Continue to build knowledge of the industry and the communications discipline. Develops knowledge of new approaches to communication that will enhance performance and enable the organization to work smarter, more efficiently, and more effectively.
  


• Evaluate the opportunity to build and lead a Change Champion Network upon assessment of stakeholders.
  


• Assess the need for appropriate training and develop a high-level training plan as needed.
  


• Develop a sustainable plan that can continue to be reinforced with accompanying activities to support all efforts following the change going into effect.
  


• Reviews and consolidates metric reporting for assessment by more senior professionals to ensure alignment of communications materials and their effectiveness against departmental goals/strategies. May work with internal stakeholders to support communications campaign effectiveness tracking. Drafts reports for review and presentation by senior professionals.
  

Celebrated by Inc. 5000 for our rapid growth and award-winning workplace, Main Digital invites you to be a part of our collaborative and forward-thinking team. As a Certified Women-Owned Small Business, we champion diversity in tech. Our diverse teams combine management consulting expertise, innovative digital design, and advanced product engineering. Driven by our six core values, we lead in intelligent automation, platform technologies, and Agile methodologies to create unparalleled digital experiences. Join us as we empower people to create new possibilities through process and technology, reimagining the ways of work and enhancing experiences with digital transformation.