SR. Cisco Ucce Engineer

**Remote with on-site as needed**

We are seeking a Sr. Cisco UCCE Engineer to join our Healthcare client. This individual will play a crucial role in a transition to cloud-based operations and will be heavily focused on the security aspects of this migration.

Responsibilities:

* Provide Level 4 technical support for data and voice network systems, addressing inquiries from the Customer Support Center, staff, site personnel, and external vendors.

* Oversee the implementation and administration of LAN/WAN networks across various locations. These networks support a VoIP-based phone system and video conferencing infrastructure, including switches, routers, firewalls, VPN tunnels, load balancers, DNS/IP address management, and backup/recovery solutions.

* Ensure that all firmware is up to date.

* Implement encryption to TLS.2.

* Work with internal systems, including Cisco phones, Palo Alto firewalls, and Aruba wireless.

* Communicate effectively with senior leadership, including the CTO and CIO of the health system.

* Serve as a mentor within the team, fostering a positive and collaborative work environment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .* CCNP level certification or higher is strongly preferred.

* Cisco CCIE, Aruba AMCP, Palo Alto PCNSE

* Experience with cloud migrations and security.* 5+ years of telephony experience, ideally with Cisco UCCE

* Experience with Cisco Call Manager

* Experience QoS and Bandwidth management

* Experience with cloud technologies, ideally Azure

* Experience with telephony security

* Ability to work on a hybrid schedule, with the flexibility to work on-site as needed.

* Strong communication skills and the ability to articulate complex concepts clearly and effectively.

* A positive, upbeat personality and the ability to work well in a team.
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