Sr. Client Account Manager, Mid-Market

About Pinterest:

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At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Sr. Client Account Manager, you will play a pivotal role in driving business results for Pinterest’s Mid Market advertisers. Your expertise throughout the funnel tactics will help you grow and nurture client relationships and guide them from awareness through to conversion and retention. We’re looking for a Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform. Looking for candidates who are comfortable operating at scale across a diverse set of advertisers.

What you'll do:

• Plan, execute, upsell, and optimize data-driven ad campaigns in collaboration with internal teams.


• Build and maintain strategic partnerships, aligning with stakeholder goals across all funnel stages.


• Ensure accurate implementation of first-party data and campaign launches with cross-functional teams.


• Optimize media campaigns and audience targeting daily using various technologies and platforms.


• Deliver weekly campaign performance reporting and insights.


• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement strategies.


• Provide exceptional client service through communication, issue resolution, and seamless execution.


• Simplify complex processes, upsell and pitch strategic solutions, and continuously improve campaigns.

What we're looking for:

• Proven experience managing and growing client accounts with data-driven strategies.


• Strong knowledge of advertising best practices and technical media measurement.


• Skilled at identifying client needs, communicating persuasive recommendations, and overcoming objections.


• Experience speaking and selling via data with an emphasis on lower funnel performance for digital advertising campaigns


• Ability to build and execute full-funnel sales strategies, driving adoption and conversions.


• Excellent at managing multiple campaigns, tasks, and timelines simultaneously.


• Outstanding verbal and written communication skills with a proactive, problem-solving mindset.


• AI Enthusiast: Demonstrates a strong curiosity for and practical application of AI to improve productivity, streamline workflows, and elevate client communications, presentations, and recommendations. Uses AI thoughtfully across account strategy and sales motions to uncover insights, sharpen strategic narratives, and show up as a strong, trusted advisor while maintaining sound judgment and a high bar for quality. 


• Bachelor’s degree in Business, Sales, or related field, or equivalent experience.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.


• This role will need to be in the office or in-market 3 times per week and therefore needs to be in a commutable distance from our Chicago office.

Working Expectations:

• In-market focused sales team focused on velocity, expect to be traveling in market 50% of the time

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

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