Sr. Client Relationship Manager

ey Responsibilities

• Build and maintain strong relationships with brand partners and key stakeholders.


• Manage end-to-end marketing campaigns, ensuring timely delivery and performance.


• Identify upsell and cross-sell opportunities to drive account growth.


• Collaborate with Sales, Marketing, Content, and Operations teams to execute client initiatives.


• Monitor campaign performance and provide data-driven recommendations.


• Resolve client concerns proactively and maintain a high level of customer satisfaction.

Qualifications

• 5+ years of experience in Account Management, Client Services, Digital Marketing, or related fields.


• Strong relationship-building and communication skills.


• Experience managing advertising, media, influencer, or e-commerce marketing campaigns.


• Analytical mindset with the ability to interpret performance data.


• Bilingual English and Chinese preferred.


• Familiarity with the North American consumer market is a plus.

What You'll Bring

• Client-focused mindset with excellent project management skills.


• Ability to work in a fast-paced, cross-functional environment.


• Proven track record of client retention and revenue growth.