Sr. Coordinator, Promotions and Programs Operations

ABOUT THE ROLE

Peloton is looking for a Sr. Coordinator, Promotions & Programs Operations, who will support the planning and execution of our discount and growth program plans across the Peloton global business. This role will directly impact Peloton's revenue growth and Member acquisition across the Connected Fitness portfolio (hardware products) and subscription services. Partnering closely with the Promotions and Growth Programs managers and experts on a wide variety of teams (Creative, Ecommerce, Member Support, etc.), you will help facilitate the seamless execution of our promotional and growth programs calendar.

This is a hands-on role for a highly operational and detail-oriented individual who thrives in a fast-paced, cross-functional environment. You'll be responsible for executing day-to-day processes with great attention to detail, maintaining documentation, coordinating cross-functional updates, and ensuring that the go-to-market of new promotions and programs are executed flawlessly. While this is an operations-focused role, a strong background in marketing campaign execution and go-to-market workflows is essential. Peloton is seeking a team player with a bias for action who can adapt quickly to changing business needs.

YOUR DAILY IMPACT AT PELOTON

• Assist with the tactical execution of various discounting campaigns and evergreen programs, ensuring timely and accurate delivery to market. This includes managing timelines, tracking dependencies, and overseeing work streams


• Help keep the Promotions and Growth Programs calendar meticulously organized. Maintain and update critical promotional documentation, including programs Source of Truth, Run of Show tracking, testing details, and summary documents


• Conduct thorough QA reviews of creative assets to ensure accuracy regarding pricing, legal compliance, and consistent language across channels before launch


• Manage day-to-day backend operational tasks, including submitting and tracking necessary tickets, developing internal support messaging, and routing documentation for approvals


• Be adaptable and ready to respond to changing business needs and priorities. You will be a proactive problem-solver, rolling up your sleeves to tackle any issue to ensure a successful launch

YOU BRING TO PELOTON

• 2+ years of work experience in a related role; marketing operations, project management, or a go-to-market focused role


• Bachelor’s Degree required


• Strong organizational skills with the ability to track multiple moving parts simultaneously


• Excellent written and verbal communication skills, with the ability to clearly articulate complex information to a variety of audiences


• An agile, flexible mindset with a proven ability to pivot quickly and work collaboratively under direction during fast-paced promotional shifts


• Comfortable working in an innovative, fast-paced,and ever-changing environment


• Forward-thinking, organized, and detail-oriented


• Experience in the subscription, e-commerce, or consumer tech industries is a plus

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