Sr Dir DBS - Corporate Functions & GBS

GRADE: G37

JOB TITLE: Senior Director IDT – Corporate Functions & GBS

FUNCTION: Information & Digital Technology

SUB FUNCTION:  IDT Corporate

CITY & COUNTRY: Winston-Salem, NC

What are the key objectives and expectations from this role?  

As a member of the US Digital Business Solutions team, this role is responsible for aligning with our Corporate (HR, Finance, LEX & BC&S) functions on our overall technology, analytics strategy to support our Digital Transformation agenda including delivery of technology projects to drive business value. The Sr Director Corporate Functions and GBS will be responsible for overseeing strategy development, project execution and alignment with our global teams to drive business outcomes through the adoption of global technology platforms. This role will also drive our Automation and Innovation agenda including driving the Global Business Services (GBS) transformation vision by leveraging our GBS capabilities to create value ensuring we maximize productivity savings enterprise wide.

 

What is the direct impact of this role on the team or organization?

(Please respond here)

(please provide a list of typical accountabilities to be performed. Please avoid unfamiliar acronyms, project names or BAT jargon and ensure terminology is external market friendly. Please prioritise the most critical accountabilities and reflect them within the first 8 points)  

The key to success for this role will be:

• Define for the US and align globally on the overall digital strategy required to achieve our digital transformation vision in Corporate areas.


• Provide Strategic advice on technology strategy in support of business functions strategic initiatives.


• Drive Automation and Innovation agenda within US while leading technology delivery; providing digital expertise and supporting process automation.


• Work across markets to define and implement a global operating model project delivery and operational support.


• Manage a team accountable for delivery on all projects


• Provide solution consulting across all initiatives while ensuring reuse across markets


• Drive the GBS transformation agenda within US in collaboration with DBS functions and Business stakeholders; and facilitate transition of processes to create value while driving productivity savings for re-investing in critical areas of the business. 


• Own the IDT Corporate and US GBS Budget by providing regular updates to key stakeholders and working with finance to achieve the overall budget goals.


• Oversee and support maximizing the success of DBS Portfolio to become value driven while driving collaboration, continuous improvement, and adoption across DBS.

This is a key role in enabling and supporting our Digital Transformation while providing strategic advice and consulting to Corporate functions.

ESSENTIAL (please provide only criteria considered to be ‘must haves’)

Experience Required

(Please put the most critical information in the first 2 points

• 10+ years’ experience in leading the design and implementation of digital technologies


• Strong working relationships with software vendors and digital partners


• Strong communicator and able to clearly articulate value of digital solutions to non-technical colleagues


• Experience in large scale digital transformation


• Experience of leading, influencing, and operating in a complex geographical/functional matrix organization


• People leadership of large, culturally diverse onsite and remote teams

Technical / Functional / Leadership Skills Required

(Please put the most critical information and reflect it in the first 4 points)

• Experience in Finance processes and associated technologies


• Experience in HR processes, SAP and SuccessFactors


• Experience in Cloud technologies, particularly Amazon Managed Services


• Experience in leading and deploying a shared services operating model.


• Proven understanding of Dev/Ops and Agile methodologies


• Functional change management experience with advanced stakeholder and risk management skills


• Experience of leading internal and external teams to deliver solutions that meet business goals and objectives

Education / Qualifications / Certifications Required

(Please put the most critical information and reflect it in the first 2 points)

• Bachelor’s degree in: Computer Science, Information Technology, Software Engineering or related field of study and or business experience.


• Master’s degree or higher in Computer Science, Statistics, Mathematics, Economics or other related discipline preferred

BENEFICIAL (please provide a maximum of 3 criteria that would be deemed ‘useful to have’ but not essential)

• People leadership of large, culturally diverse onsite and remote teams