Sr. Dispensary Lead - Health For Life [Baltimore, MD]

Who We Are:
iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis is the next great transformative industry — not just because it can change lives, especially for those suffering from chronic ailments — but also because of its potential impact on agriculture, pharmaceuticals, and even alcoholic beverages. Our mission is to create the most valuable cannabis brands and network of cannabis operations and distribution nationally. At iAnthus, you’ll have opportunities for career development, a flexible work environment, excellent benefits, a wellness program, and the chance to learn from leaders in the cannabis industry.

Who You Are:
You are a collaborative, detail-oriented individual with a passion for cannabis and patient care. You thrive in fast-paced environments and are ready to take the next step in your leadership journey. You bring a strong knowledge of dispensary operations, inventory procedures, and compliance standards, and you’re excited to help develop others while supporting overall dispensary success.

Professional Competencies:

• Positive attitude

• Exceptional attention to detail and organizational skills

• Strong interpersonal and teamwork abilities

• Excellent verbal and written communication skills

• Ability to multi-task and thrive in a fast-paced environment

Benefits:

• 12 Days of Paid Time Off

• Ten Paid Holidays

• Paid Sick Leave

• Paid Parental Leave

• Medical, Dental, Vision, FSA, HSA, and Transit Benefits

• 401(k)

• Employer Paid Short-Term Disability and Life Insurance

• Employee Assistance Program

• Employee Discount

• Monthly Retail Bonus Incentive Program

• Opportunity to work in a growing company where your talents make a positive impact

Summary/Objective:
The Senior Dispensary Lead supports daily dispensary operations while taking on advanced leadership responsibilities including inventory management, training, and compliance support. This role is a key point of contact for both staff and customers and plays an essential role in maintaining accurate operations and a compliant, customer-first environment.

Responsibilities include but are not limited to:

• Oversee inventory procedures and help train Leads on systems such as METRC and Dutchie

• Investigate and resolve inventory discrepancies

• Intake and stock deliveries, sign manifests, and support SOP adherence

• Audit patient intake forms for accuracy

• Provide weekly inventory and sales feedback to the General Manager

• Maintain proper recordkeeping (e.g., cash handling, chain of custody, waste logs)

• Assist with patient home delivery coordination and the Verified Financial Hardship (VFH) program

• Help coach and support Leads and new hires through touch bases, reviews, and ongoing training

• Participate in management meetings and team development activities

• Update the communication binder and ensure team access to current information

• Act as a key holder with responsibility for store opening/closing and balancing cash/product

• Educate team members on product offerings and regulatory changes

• Engage with patients/customers during consultation and sale

• Consistently promote a welcoming, compassionate, and knowledgeable environment

• Uphold iAnthus brand standards, including store aesthetics, music, and cleanliness

• Represent the brand in a positive, professional manner

• Embrace diversity, equity, and inclusion in daily operations

• Support local community engagement

Qualifications and Education:

• At least 21 years of age

• Minimum six months as a Lead Dispensary Agent or equivalent experience

• Bachelor’s degree or equivalent preferred

• Experience in retail, hospitality, or high-volume environments

• Proficient in Excel, POS, and inventory systems

• Knowledge of local and state cannabis laws (preferred)

• Ability to pass a criminal background check

Physical and Environmental Requirements:

• Ability to lift/push/pull up to 50 pounds

• Ability to sit, stand, bend, and kneel repetitively during an 8-hour shift

• Flexible availability, including nights, weekends, and holidays

• Comfort working in environments with noise, odors, dust, AC/no AC, and motion

• Frequent ladder usage (up to 12 feet) and general hardware tools

Pay Rate: $21.25/hr

iAnthus Capital Management is committed to providing equal employment opportunities to all and prohibits discrimination or harassment of any kind. We celebrate diversity and are proud to foster an inclusive workplace.