Sr Equipment Technical Specialist

Sr Equipment Technical Specialist

Lowell, AR - Terminal

Job Title:

Sr Equipment Technical Specialist

Department:

Human Resources

Country:

United States of America

State/Province:

Arkansas

City:

Lowell

Full/Part Time:

Full time

Job Summary:

Under general supervision, this position will create, test, adjust, and update technical documents, literature, and videos to support field technicians with maintenance, repairs, troubleshooting and diagnosis of all J.B. Hunt equipment. The incumbent also provides assistance to technicians when technical issues arise. Acts as a subject matter expert in all areas of tractor and trailer maintenance and repair and may act as a mentor to junior staff. Typically engaged in specialty projects. This position has the possibility to work across multiple shifts including nights and/or weekends.

Job Description:

Key Responsibilities :

Evaluate current and future training needs for technician personnel

May mentor, train and/or onboard new and existing employees

Coordinate with vendors for advanced troubleshooting as needed

Assist with a weekly department wide publication

Conduct time studies and research repair times

Answer calls and/or emails to assist maintenance technicians in a call center environment, as needed, when technical questions arise both during shift and after hours; diagnose and propose solutions to reported problems

Teach and assist field technicians with technical diagnostic equipment such as the Insite Computer

Develop scripts and deliver technical troubleshooting training videos

Review and adjust manufacture's technical repair instructions to target and/or streamline training

Create, communicate, and monitor equipment repair campaigns through internal system

Create or locate training classes or videos that will enable the technicians to maintain a high level of proficiency with technology advancements

Create, adjust, maintain, and update technical literature and documentation (e.g., equipment manuals, technical bulletins, etc.) within the approve training database Maintain advanced knowledge and skills in all technical aspects of repairing and troubleshooting JB Hunt equipment, including attending courses provided by JB Hunt or vendors to learn new technologies or changing maintenance procedures

Qualifications:

Minimum Qualifications :

High School Diploma or GED equivalent with 3-5 years of related experience and/or training in electronic engine, transmission or reefer repairs; willingness to work across multiple shifts including nights and/or weekends.

Preferred Qualifications:

5 years of experience and/or training in heavy tractor and/or automotive repairs

Proficient communication skills (written and verbal) effectively

Ability to document information and make quick decisions

Ability to excel in a fast-paced environment

Ability to work both individually and as a team

Proficient computer skills

Experience in truck/automotive industry

Extensive experience in electronic engine, transmission and reefer repairs

Fluent in diagnostic software

Proficient Organization skills

Proficient time management skills

Ability to work with under minimal direction

Travel up to 20%.

Compensation:

Factors which may affect starting pay within this range may include skills, education,

experience, geography, and other qualifications of the successful candidate. This position may be eligible for

annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus

and incentive plans, as applicable and in effect from time to time.

Benefits:

The Company offers the following benefits for full-time positions, subject to applicable

eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit,

401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate

with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental

leave, and six paid holidays annually.

Education:

High School (Required), GED (Required)

Work Experience:

Technical Writing, Transportation/Logistics, Maintenance

Job Opening ID:

00543051 Sr Equipment Technical Specialist (Open)

“This job description has been designed to indicate the general nature and level of work performed by

employees within this classification. It is not designed to contain or be interpreted as a comprehensive

inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements are representative of the knowledge, skill, and/or ability required. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion,

sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.”

Posted 10 Days Ago

Full time

00543051

About Us

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.

J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.

J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1-800-777-4968.