Sr. Manager, Accounting

About Dialpad

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit dialpad.com to learn more.

Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.

We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.

We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.

Your role
As the Sr. Manager of Accounting, you will be directly responsible for managing a high-performing global accounting team. You will lead the team through accurate monthly, quarterly, and year-end close processes in accordance with US GAAP by coordinating and reviewing accounting for fixed assets, prepaids, leases, payables, and accrued expenses, and reviewing monthly results in partnership with the greater Finance organization.

Additionally, you will oversee the accounts payable and expense management team and drive effective partnerships with 3rd-party accounting firms for international accounting. This is a key role in defining optimal processes with AI transformation, system improvements, and implementing appropriate internal controls for efficiency and accuracy. 

This hybrid position reports to our Sr. Director, Accounting and has the opportunity to be based in one of our US based hubs, including San Ramon, Austin, Tempe and Denver.

What you’ll do

• Lead the month-end financial close process and ensure accurate and complete recording of transactions under US GAAP, including preparation and review of journal entries and reconciliations, and internal financial reporting.


• Coordinate accounting for Dialpad’s international subsidiaries with the assistance of local 3rd-party accounting teams and maintain the reconciliation of intercompany accounts and payments 


• Reconcile and manage fixed assets, prepaids, leases, payables, accrued expenses, and other asset and liability accounts.


• Lead the implementation and adoption of a new Procure-to-Pay system and process.


• Collaborate with cross-functional teams to identify opportunities to improve and standardize accounting processes through an AI-first lens.


• Manage and mentor accountants and accounts payable staff for continuous growth and career development.


• Work with external auditors to complete ongoing compliance requirements and assist in the preparation of US GAAP compliant financial statements and related disclosures.


• Create and document accounting month-end close policies and procedures for the GL team.


• Lead as the subject matter expert within the current accounting software environment (NetSuite) and directly assist with implementation projects for new modules, workflows, and processes.


• Embrace and lead AI transformation within the Accounting organization.


• Recognize and clearly communicate actionable opportunities for process improvements across the organization 


• Assist in the implementation of new policies and procedures and lead ad hoc projects as needed.

Skills you’ll bring

• Minimum of 8 years of experience including 3+ years of management experience in financial close and procure-to-pay processes.


• CPA or equivalent is a must. Big 4 audit experience preferred.


• Bachelor's degree in Accounting, Finance, or equivalent.


• Strong technical knowledge of U.S. GAAP 


• Excellent communication skills, both written and verbal, and the ability to use them to manage a multi-national team in a high-growth environment.


• Strong analytical, problem-solving, and strategic thinking skills.


• Ability to identify process improvements and make recommendations.


• Ability to manage priorities while working under pressure and tight deadlines.


• Attention to detail, organized, and a strong work ethic.


• Positive self-starter with a high level of ethics and integrity.


• Experience with NetSuite or similar software and their implementations preferred.

Why Join Dialpad

• Work at the center of the AI transformation in business communications


• Build and ship agentic AI products that are redefining how companies operate


• Join a team where AI amplifies every employee’s impact


• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply. 

 Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.