Sr Manager, Agentic Commerce & Developer Communications

Lead complex communication projects and campaigns, ensuring alignment with business objectives. Develop and execute advanced communication strategies to enhance brand visibility and reputation. Collaborate with senior leadership to identify communication opportunities and challenges. Implement best practices for communication management and reporting. Ensure compliance with relevant regulations and standards in all communication efforts. Provide mentorship and technical guidance to the communications team. External Storytelling: Lead external communication strategies that showcase the company's developer strategy to media, developers, merchants, industry influencers, and the broader public Lead engagement with Developer Relations team to identify key events, speaking opportunities and launches targeting developers. Collaborate with subject matter experts to create compelling thought leadership content, including articles, blog posts, and sponsored content Work closely with external agencies and partners to scale storytelling efforts, manage deliverables, and ensure message consistency across channels Collaborate with the larger team to establish measurement frameworks to evaluate the impact of external communications and optimize future initiatives based on performance data and industry benchmarks Monitor and help the team address potential issues that arise Support the development and execution of internal communication strategies that keep employees informed, engaged, and aligned with the organization's vision and business priorities Coordinate and optimize internal platforms and communication channels to ensure transparency, foster collaboration, and drive effective information flow about our developer engagements throughout the organization. 8+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience. 7+ years of experience in developer/AI, technology, and B2B/merchant communications Previous experience engaging with and driving communications to the developer community is preferred Exceptional written and verbal communication skills, with ability to convey complex financial concepts to various audiences Experience working with executives and in collaborative environments Demonstrated history of serving as a convener and bringing together stakeholders across teams to achieve a common goal Track record of supporting successful thought leadership and external storytelling campaigns Familiarity with current communications trends and a passion for businesses through innovative approaches