Sr. Manager, Business Ops - Vaccines Sales

Why Patients Need You

Everything we do, every day, is in line with an unwavering commitment to the quality and the delivery of safe and effective products to patients. Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance, your contribution will directly impact patients.

What You Will Achieve

This role will report to the US Vaccines Field Sales Operations Lead and will be located in US Remote or US HQ. The Business Operations Senior Manager will provide a broad range of operational support to the Vaccines business unit.

How You Will Achieve It

• Proactively identify innovative solutions to simplify processes and enable customer facing colleagues to deliver results. Lead operational projects and workstreams for US Vaccines Sales, including related to launch brand field force execution, training, incentive compensation, and deployment planning (eg, NBA, resource development, process improvements, platform/application releases and geographic updates).
• Serve as operational support lead, strategic thought partner and point of contact for various cross-functional partners (eg, Regional Business Directors, Account Management, Commercial Excellence and Marketing teams); ensure clear communication and a high degree of alignment within in the organization both horizontally and vertically in all areas of responsibility. Facilitate field insight groups, as needed.
• Responsible for ensuring operational concerns and requests from across the Vaccines business are routinely identified, prioritized, tracked and resolved in a timely manner; collaborate with Commercial Effectiveness, Strategy, Digital, Legal, Compliance, Customer Service and other cross-functional teams to maintain routine communication and resolve issues efficiently. Manage all routine operational tasks with absolute speed and efficiency.
• Lead cross-functional planning for key meetings including launch meetings, POAs, spotlight meetings and leadership training classes in collaboration with customer facing teams, brand marketing and training; engage and manage meeting planning to support these meetings.
• Work with enablement leads and cross-functional partners to manage Primary Care and X-BU communications, ensuring clarity and consistency.

Qualifications

Must-Have

• Bachelor's degree with 5+ years of previous pharmaceutical, biotech, or medical marketing/sales experience.

• Demonstrated track record of strong cross-functional collaboration; must have exceptional emotional intelligence and self-awareness

• Excellent written and oral communications skills are essential

• Strong organizational skills are essential

• Must be change agile, with the ability to quickly reprioritize efforts to meet changing requirements in a fluid environment

• Highly effective at utilizing current sales force technology platforms; Ability to learn and adapt to new systems and technology

• Ability to anticipate issues/needs and work proactively to address them; demonstrated initiative and ability to handle ambiguity

• Demonstrated ability to influence and negotiate with colleagues at various levels

• Strong Microsoft Office and Teams skills

• Strong working understanding of Veeva, PRIME, PROMPT

• Experience in a promoted position and/or developmental role with demonstrated leadership across peer and manager groups preferred

• Experience in vaccines or similar direct sales environment and knowledge of wholesaler/distributors preferred

Nice-to-Have

• Master's degree

• US Field Sales Experience with Pfizer Inc

Additional Job Details

Last day to apply: June 22, 2026

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.