Sr. Manager, Clinical Training

SCAN Group is a not-for-profit organization dedicated to tackling the most pressing issues facing older adults in the United States. SCAN Group is the sole corporate member of SCAN Health Plan, one of the nation’s leading not-for-profit Medicare Advantage plans, serving more than 277,000 members in California, Arizona, Nevada, Texas and New Mexico. SCAN has been a mission-driven organization dedicated to keeping seniors healthy and independent for more than 45 years and is known throughout the healthcare industry and nationally as a leading expert in senior healthcare.

SCAN employees are a group of talented, passionate professionals who are committed to supporting older adults on their aging journey, while also innovating healthcare for seniors everywhere. Employees are provided in-depth training and access to state-of-the-art tools necessary to do their jobs, as well as development and growth opportunities. SCAN takes great pride in recognizing our team members as experts in their fields and rewarding them for their efforts. If you are interested in becoming part of an organization that is innovating senior healthcare visit www.thescangroup.org, www.scanhealthplan.com, or follow us on LinkedIn, Facebook, and Twitter.

Job Description:

The Sr. Manager Clinical Trainer manages and drives training initiatives supporting clinical and clinical adjacent positions across the organization by designing and implementing training strategies focused on clinical outcomes, engagement across our healthcare professionals, and preceptorships. Sets strategic approach and oversees execution of programs designed to build clinical body of knowledge across organization.

You Will

Designs, implements, and maintains training programs and clinical resources for all clinical staff in collaboration with clinical organizations to ensure the consistent delivery of excellent clinical care across the organization. Ensures professional credits are made available as appropriate. 

Work with client stakeholders to manage new projects and initiatives with direct training impacts for supported business, ensuring successful delivery of new clinical training programs and ongoing clinical training needs. Uses learnings to evolve strategic plans and programs.

Drives clinical results and outcomes by supporting employees through their full life cycle including: developing and communicating clinical excellence as it relates to job duties, oversees trends in clinical performance and develops approaches to correct. 

Defines a strategy to engage our SCAN clinical community through the Clinical Collective. This includes Grand Rounds, Clinical Rounds and networking opportunities.

Stay up to date on clinical and training industry trends, tools, and best practices in training operational procedures to incorporate the latest techniques and technologies into training programs.

Networks and builds relationships with internal and external key stakeholders to build and deliver training solutions appropriate for current and future state organizational needs. This includes external academic institutions to support professional training programs. 

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

Supervises/Manages Others (i.e. hires, performance reviews, corrective action, etc.)

We seek Rebels who are curious about AI and its power to transform how we operate and serve our members.

Actively support the achievement of SCAN’s Vision and Goals. 

Other duties as assigned.

Your Qualifications

Bachelor’s Degree required.

California RN, NP, and Furnishing Licensure required.

Certification in area of specialty required. Healthcare professional - RN, NP, Pharm-D, or something equivalent.

5-7 years of experience in healthcare, medical management, change management, and/or leadership. 2+ years of experience in Learning and Development role. Demonstrated experience in working with both Medicaid and Medicare.

Graduate or Advanced Degree or equivalent experience.

3+ years supervisory experience preferred. Demonstrated experience in working with both Medicaid and Medicare.

Leadership - Skilled to develops others

Problem Solving - Make critical decisions, often involving high-level risk assessment and the ability to adapt to changing circumstances

Strategic Mindset - Formulates strategy and maps steps to achieve strategic goal

Strong strategic thinking skills to facilitate the development and delivery of new clinical products and services to seniors and the community. Strong interpersonal skills, excellent written and oral communication skills; commitment to detail. Demonstrated leadership and management skills.

Knowledge and/or familiarity with the principles of project and program management. Demonstrated ability to develop and implement new, replacement systems, and gain buy-in from appropriate audience.

Able to lead and influence those without direct reporting relationships to achieve desired outcomes. Ability to communicate with clarity, the vision, value, and tasks to formal and informal audiences.

Able to develop relationships quickly and leverage working relationships to drive performance outcomes. Ability to work with all levels of staff, within and external to the organization to achieve goals.

Strong interpersonal skills, including excellent written and verbal communication skills.

Strong organizational skills; Ability to multitask and to appropriately maintain confidentiality.

What's in it for you?

• Base salary range: $125,400 to $181,419 per year
• Internal title - Sr. Mgr Care Quality Ops
• Work Mode - Mostly Remote
• An annual employee bonus program
• Robust Wellness Program
• Generous paid-time-off (PTO)
• Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match and contribution
• Robust employee recognition program
• Tuition reimbursement
• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team!  Qualified applicants are encouraged to apply now!

At SCAN we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

SCAN is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)