Sr Manager, Data Services - (REMOTE)

Description

Position at eXp Realty®

We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in the U.S.

Who is eXp?

Doing the audacious is part of eXp Realty's DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things.

Come join us at eXp Realty - a 7x Glassdoor Best Places to Work organization!

What you will do:

Data Services at eXp Realty plays a crucial role in optimizing our data management practices. Our team is responsible for collecting, organizing, storing, and democratizing the company's vast array of data assets. We ensure our data is accessible, reliable, and timely, addressing the diverse needs of all users and applications. If you're eager to take on a challenging and impactful role in data management, collaborating across all verticals within a leading real estate brokerage, this is the opportunity you've been waiting for.

As a Sr. Manager, Data Services, your primary responsibilities will include leading, managing, and mentoring part of the Data Services team, fostering a collaborative and high-performing work environment. You will oversee the delivery of data products and services to our existing clients and applications. You will collaborate with stakeholders and internal teams to gather and define requirements for new features and improvements. Additionally, you will prioritize and plan sprints, aligning team efforts with business expectations and deadlines. This position also requires you to be hands-on, utilizing your technical skills, including SQL, API tools like Postman, and navigating source code to directly contribute to project completion. Furthermore, you will coordinate audit activities, working closely with Internal Audit and external auditors to ensure compliance and accuracy. You will also manage the production support and quality assurance teams, overseeing the review of new functionalities and providing top-notch support for current clients and applications.
Delivering high-quality data products that enhance client satisfaction and drive business growth.
Streamlining the requirements gathering process, resulting in clear and actionable directives for the engineering team.
Efficiently planning and executing sprints, consistently meeting or exceeding business deadlines.
Improving data integration and reporting capabilities to provide valuable insights and support strategic decision-making.
Leading the implementation of new functionalities, ensuring they meet client needs and business goals.
Driving continuous improvement in our data management practices, leveraging your hands-on technical expertise.
Building strong relationships with stakeholders, fostering a collaborative and results-oriented work environment.
Ensuring the reliability and performance of our data services through effective management of production support and QA teams.
Enhancing audit processes and outcomes by effectively managing internal and external audit activities.
Contributing to the overall success of the organization by aligning data services with broader business objectives and strategies.
Other duties as may be assigned
How you will grab our attention:

Bachelor's degree required or equivalent years of applicable experience. Master's degree preferred.
A minimum of 5 years of experience in data management or a related field, with at least 3 years in a managerial role
Experience demonstrating success in a complex business and technical environment
Understanding of agile development methodologies
Demonstrated ability to prioritize and manage multiple projects simultaneously, meeting tight deadlines
Fluency with SQL programming required
A minimum of 3 years with API testing tools such as Postman required
Experience with Business Intelligence tools such as PowerBI, Tableau, Qlik or similar desired
Strong interpersonal skills working with business and technical teams.
Strong facilitation, communication, organizational and process management skills.
Able to set and manage priorities and quickly come up to speed in dynamic environments.
Proficiency with Jira, Confluence and Google Apps.
Possess an Agile / Flexible mindset
Strong attention to detail required
Excellent customer service abilities: written and verbal communication must be superb
Conflict resolution and active listening: ability to assess a customers need or concerns and deliver solutions using critical and creative thinking
Remote Work experience required with dedicated home-office/work space
Experience in the real estate industry strongly preferred
If you think you'd make a great match for this position but don't meet all the requirements, we would still encourage you to apply!

What eXp Realty Provides:

Fully remote environment
Flexible Time Off for salaried employees
401k with 4% match (immediate vesting)
Robust Medical, Dental, & Vision benefits
Company provided equipment
Monthly Technology Stipend
FSA & HSA with employer contributions
Stock option grant
Health & Wellness incentives
100% Paid Parental Leave

EEO Statement:

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.