Sr. Manager, Indirect Demand Management (UCAN/LATAM)

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

 The Indirect Demand Management team is part of the Ads Channels & Operations team within the Netflix Advertising organization. This is a team of experts who curate and execute inventory strategies that enable programmatic buyers to make investments that best address their campaign objectives. The Senior Manager will lead a regionally located, high-performance team of Indirect Demand Specialists focused on indirect demand support needs, be operationally minded to isolate and remove barriers limiting speed to spend, and design scalable, repeatable playbooks to win indirect opportunities through our evolving ad channels. The ideal candidate will bring ad tech and programmatic industry expertise, data-driven problem-solving, and stellar communication skills. They should be a proven high-performer in a fast-paced, demanding environment and have experience driving operational excellence. 

Key areas of responsibilities include:

• Hire & staff the Indirect Demand Management team in the UCAN and LATAM regions (US, Canada, Mexico, Brazil) 

• Serve as the key stakeholder in developing scaled deal-desk operational best practices, and anticipating barriers to solve, for stewarding indirect demand management across regional team members

• Partner with cross-functional Operational stakeholders to establish and iterate reactive inbound and proactive outbound playbooks necessary to activate and support indirect demand

• Serve as key stakeholder to cross-functional Product partners on business needs, development, and enhancement of our deal-desk front-door tools and workflow capabilities

• Analyze deal trends to isolate operational inefficiencies limiting speed-to-spend functionality

• Collaborate with global indirect demand counterparts ensuring that our indirect demand management processes are consistently enabled across all markets

• Drive as the regional operational voice along Channel and Revenue stakeholders for the design and execution of scaled mechanisms (always-on portfolios and marketplaces) for regional indirect demand expansion

• Partner with Sales Revenue Leads to develop a thorough assessment of regional and country-level indirect demand performance based on deal discoverability, advertiser growth, and churn analysis to inform strategies and opportunity

• Provide executive updates to senior leadership on indirect demand performance, opportunities, headwinds  and tailwinds impacting deal conversion across markets in region

Basic Qualifications:

• 10+ years of programmatic deal-desk and account management, and digital advertising client-facing support roles with a focus on data analysis experience, familiarity with Ad Operations is a plus

• 4+ years of managerial experience, experience with global markets a plus

• Strengths building cross-functional relationships, developing insights, managing projects, and articulating success

• Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed

• Strong leadership and team management skills with a proven track record of leading large teams

• Excellent communication and presentation skills

• Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders

• Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems

• Understanding of Advertising Measurement vendors 

• Deep understanding of ad tech and programmatic advertising, industry trends, emerging technologies, and changes in the programmatic landscape 

• Experience analyzing data and best practices to assess performance drivers

• Fluent in English, additional languages (Spanish and/or Portuguese) preferred 

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $210-475k.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.