Sr Manager, Laboratory (Lab) ***RETENTION BONUS INCLUDED***

Position Title: Sr Manager, Laboratory (Lab) ***RETENTION BONUS INCLUDED*** (Confidential Client)

Location: DeLand, FL | On-site

Employment Type: Permanent

Compensation

• Salary: $108,971 - $156,957/yr


• Bonus: $10,000 retention bonus, and $15,000 annual bonus


• Relocation Eligibility: Yes

Benefits

Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Benefit offerings include:

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out


• Support for you and your family: Family resources, EAP counseling sessions, access to a mindfulness app, backup child and elder care, maternity/paternity leave and more


• Professional development programs: a variety of programs to help strong performers grow within their career, plus on-demand virtual leadership and development courses through the company's online training platform

Company Overview (Confidential)

Our Client is a national healthcare services company that operates high-volume, high-complexity clinical laboratories.

Position Summary

The Senior Manager, Lab Operations is responsible for leading day-to-day technical and operational functions within the laboratory, ensuring smooth execution of processes, regulatory compliance, and teammate development. This role provides hands-on leadership for laboratory teams and serves as a bridge between frontline operations and senior leadership. The position reports to the Director, Laboratory Operations.

Schedule: Tuesday - Friday, with one Saturday every 12 weeks. Must be licensed as a Supervisor in Microbiology.

Primary Functions

Operational Leadership

• Oversee assigned laboratory lanes to ensure they meet performance, quality, and financial targets.


• Monitor data and key performance metrics to make informed decisions about staffing, resources, and workflow.


• Support standardization of processes, policies, and procedures to ensure compliance with federal, state, and local regulations.


• Partner with leadership on long-term planning for service line growth and operational improvements.

Team Development & Leadership

• Lead and engage laboratory supervisors and frontline teams to foster a culture of accountability, belonging, and high performance.


• Mentor emerging leaders, focusing on professional growth and succession planning.


• Drive cross-shift and cross-department communication to support operational excellence.

Regulatory Compliance & Quality

• Ensure laboratory testing is performed accurately, documented properly, and compliant with applicable regulatory requirements.


• Oversee quality control and quality assurance programs to maintain the highest standards of laboratory services.

Customer & Stakeholder Engagement

• Build and maintain strong relationships with internal and external customers, ensuring service excellence.


• Resolve operational issues and client concerns in a timely, professional manner.

Other Duties as Assigned

• Support strategic initiatives, projects, and continuous improvement activities as needed.

Must-Haves

• Education: Bachelor's degree in Medical Technology or related sciences required.


• Experience: Minimum of 5+ years of laboratory leadership experience in a high-volume, high-complexity testing environment with a proven track record of leading teams, driving process improvements, and managing operational performance.


• Strong knowledge of laboratory regulatory standards (CAP, CLIA, federal and state).


• Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook. Strong communication and interpersonal skills with the ability to influence and collaborate across teams.


• Certifications: Medical Technologist registry (ASCP, NCA, AAB, or equivalent) required; Florida Supervisor license required (licensed as a Supervisor in Microbiology).

Preferred Qualifications

• Master's degree in business administration or relevant sciences preferred.

Sponsorship Available: No