Sr. Manager, Quality Control Labs

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

Alcon is looking to hire a Sr. Manager, Quality Control Labs team member. This role is responsible for leading and overseeing all QC laboratory operations to ensure the consistent delivery of accurate, reliable, and compliant analytical results supporting product release and lifecycle management. This role ensures adherence to cGMP/GLP requirements, drives continuous improvement, and provides strategic leadership for laboratory performance, compliance, and capability development.

This is on-site in our Fort Worth, Texas location and a typical day would include:

• Ensure laboratory operations are fully compliant with cGMP, cGLP, FDA, and global regulatory requirements.
• Own and maintain QC-related elements of the Quality Management System (QMS).
• Ensure integrity, accuracy, and reliability of laboratory data and results
• Lead regulatory inspections, audits, and responses (FDA, ISO, internal audits)
• Act as escalation point for compliance risks, deviations, and data integrity concerns

• Oversee all QC laboratory activities (e.g., in-process, release, stability testing)
• Manage testing schedules, capacity planning, backlog, and turnaround times
• Ensure proper execution of analytical and microbiological testing programs
• Coordinate cross-functionally with Manufacturing, AS&T, MS&T and QA to meet production demands
• Lead, coach, and develop QC managers, supervisors, and analysts
• Ensure appropriate staffing, training, and GMP qualification of personnel
• Drive a high-performance, quality-focused culture
• Manage performance, talent development, and succession planning
• Ensure training programs meet regulatory requirements (e.g., 21 CFR 211 training expectations)
• Oversee investigations for OOS, OOT, deviations, and non-conformances
• Ensure timely root cause analysis and implementation of effective CAPAs
• Monitor investigation cycle times and effectiveness
• Partner with cross-functional teams to resolve product and process issues
• Define and track QC metrics (e.g., right-first-time, cycle time, backlog)
• Lead Lean / Six Sigma or continuous improvement initiatives
• Establish and optimize laboratory workflows, automation, and digital tools (e.g., LIMS, ELN)
• Contribute to site strategy, capacity planning, and long-term lab capability build
• Develop and manage QC laboratory budgets and operating plans
• Optimize resource allocation and cost efficiencies
• Support capital planning for new equipment and lab expansion

What you’ll bring to Alcon

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience
• 5 Years of Demonstrated Leadership

HOW YOU CAN THRIVE:

• See your career like never before with focused growth and development opportunities
• Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [email protected] and let us know the nature of your request and your contact information.