Sr. Manager, Regional Lead - Capacity Mgmt - Join a Market Leader

• Engage consultatively with the Regional team in Demand and Supply Review, as well as Integrated Reconciliation
• Lead Regional delivery of capacity performance targets, strengthen accountability for operational results across Network Development and Capacity Managers on the team
• Optimize performance and outcomes based on identified supply constraints
• Summarize financial appraisals, gaps vs target (volume + value) and propose plans to close/bridge the gaps (value) Prepare materials and represent at regional meetings
• Create and optimize provider roster strategies and utilization, based on supply and demand drivers
• Contributory and responsible for areas of Integrated Business Planning, including meeting preparation / alignment with stakeholders, artifact creation, driving owned agenda item and coordination of follow-up actions
• Manage relationships with a wide range of stakeholders who own inputs and/or execution necessary to achieve results (Client Success, Data, other operational teams)
• Daily monitoring of trends and metrics and identification / management of risks
• Foster a collaborative atmosphere celebrating shared successes and achievement of goals within the regional team and downstream stakeholders
• Share ideas and best practices with counterparts in other regions to help improve overall performance for the business
• Provide mentoring and coaching to junior associates including sharing of experience and lessons learned to enhance / develop their capabilities leading to the development of talent depth across the company
• Provide support to the Capacity Management and Daily Optimization teams and others in HCS Operations leadership as requested
• Respond well to coaching and supervision
• Actively demonstrate teamwork at all times
• Ability to travel

We are looking for someone with:

• 8-10+ years of experience in operations, supply chain / asset management, client management, data analysis / forecasting type roles, ideally within the healthcare industry
• Data driven leader looking to operate autonomously and willing to make decisions quickly with accountability for results
• Experience managing cross-functional stakeholders and maintaining excellent relations with customers, operations and product teams at all levels
• Experience in a large, complex and healthcare / healthcare technology organization
• Excellent verbal and written communication skills
• Ability to recognize, evaluate and solve complex problems
• Fluently speak, read, and write English
• Understanding of key metrics and best practices for reporting / metric development
• Experience working with Finance on budgeting / forecasting and developing long-term plans
• Proven ability to prioritize with a team and advocate for priorities with other teams
• Advanced skills in MS Office; specifically MS Excel and MS Word. Adept with technology
• Results oriented individual with a reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests
• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence
• Ability to translate strategic plans into actionable components and execute those flawlessly
• Ability to set and maintain high standards of performance, holding people accountable for achieving deliverables

Education/Licensing Requirements:

• Bachelor's degree in Business, Economics, Operations Management or related field

The base salary hiring range for this position is $88,200 to $153,700. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits.. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an Employee Stock Purchase Plan. We also offer education assistance, free development courses, paid time off programs, paid holidays, a CVS store discount, and discount programs with participating partners.

About Us:

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals' clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we're able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved.

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify's intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs.

To learn more about how we're driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com

Diversity and Inclusion are core values at Signify Health, and fostering a workplace culture reflective of that is critical to our continued success as an organization.

We are committed to equal employment opportunities for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.